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Eide Chrysler

(266 reviews)
Visit Eide Chrysler
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (877) 887-4359 (877) 887-4359
Used (877) 886-6663 (877) 886-6663
Service (877) 887-5525 (877) 887-5525

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Really good experience there

The building was under construction at the time, but other wise the experience was good and they got me in and out pretty quick. They even helped me find a better finance company then what I had when I came in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service

Chris Mckissor was super helpful helping a first time car buyer understand the process. Jeremy in finance took the time to explain everything thoroughly through the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience in trading in my old truck for a new...

Great experience in trading in my old truck for a new one. My salesperson (Katie) was wonderful to deal with on ordering my new truck. They rest of the staff was very helpful with getting accessories put on, and with finalizing the paperwork. Very pleasurable car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2021 Jeep

We love our 2021 Jeep Grand Cherokee Laredo X! Katie Zimmer worked with us and she’s very knowledgeable and friendly. She helped us every step of the way and kept us informed. We will definitely work with her again and we recommend her highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Most competitive Chrysler dealer in the state

Very fair with trade in and sought different avenues for best deal. Not many choices around the area for Jeep dealers and they seem to be the most competitive. Would deal with again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience in trading in a used vehicle for a new...

Great experience in trading in a used vehicle for a new truck. Never felt rushed or pushed in making a purchase. Estimated numbers of purchase were close and wasn't surprised with any hidden fees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful service from the entire staff! Have referred...

Wonderful service from the entire staff! Have referred several friends already! Attentive to detail and offered options to customize the vehicle purchased. Excellent communication while waiting for delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lost title and poor customer service.

I bought a Toyota truck from them. not a Chrysler. Truck has been great its a Toyota. They said they would send the title in the mail in a week. I bought the truck on October 24th. I kept calling and got the run around on where the title was. I did get an extra 30 day on my dealer tags. I called on Nov 23 and finally got the news that they didn't get the title in the mail till Nov 17. turns out they sent the title to the wrong address. They had the correct address on the title and all the paperwork just sent it to wrong address. I ended up driving 4 hours to get the title. Then I had to register the truck and pay late fee because I didn't get the truck register in 30 days. They don't want to make this right with me. so I do not recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a Toyota truck from them. not a Chrysler. Truck...

I bought a Toyota truck from them. not a Chrysler. Truck has been great its a Toyota. They said they would send the title in the mail in a week. I bought the truck on October 24th. I kept calling and got the run around on where the title was. I did get an extra 30 day on my dealer tags. I called on Nov 23 and finally got the news that they didn't get the title in the mail till Nov 17. turns out they sent the title to the wrong address. They had the correct address on the title and all the paperwork just sent it to wrong address. I ended up driving 4 hours to get the title. Then I had to register the truck and pay late fee because I didn't get the truck register in 30 days. They don't want to make this right with me. so I do not recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Fair and Honest

The facility was under construction so the bathroom had a temporary setup outside of the building, but it was still nice. Salesman was friendly. I felt like he was honest and it didn’t require trying to negotiate pricing on a trade-in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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