Reviews
Unreliable Dealership
Never buy a used vehicle even, if it is just a few months old, (or new one for that matter) without taking it an independent mechanic for a full diagnostic and visual inspection of all aspects of the car. Eide Chrysler will tell you that the car has been inspected top to bottom, when in actuality it isn't. All they do is perform the 16-point check which measures things like tire tread depth and fluid levels. Without an independent diagnostic and inspection you will end up with a vehicle that has multiple issues which should have easily been caught by the dealership. When brought to their attention, you MIGHT get the simplest of things fixed after numerous discussions with them. I have dealt with multiple quality Jeep/Chrysler dealerships in the past 20 years, and Eide Chrysler it NOT a reputable dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciated our no-pressure sale experience with...
We appreciated our no-pressure sale experience with Dylan. He was very helpful, honest, and knowledgeable — super easy to work with. I would recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They have wonderful friendly people working there to help...
They have wonderful friendly people working there to help you with getting a new car with ease. They will treat you right and they also have some good deals going on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eide Chrysler Bismarck
Michael and Jeff were great to work with. Communication was great and prices are fair. I would recommend Eide Chrysler of Bismarck to anyone buying new or used.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Randy Grayson
Mr. Grayson was fantastic!!! Answered all our questions, and made the transaction easy and fast. Such a well mannered man and was not pushy like other dealerships I had gone to. Highly recommended!!! Thank you again, Randy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dylan at Eide Chrysler was excellent, I will be...
Dylan at Eide Chrysler was excellent, I will be recommending him and Eide to all my friends and family. Dylan took the time to listen to my wants and found the perfect vehicle for me. Awesome experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I live near Grand Forks, ND. My 2004 Honda Accord with...
I live near Grand Forks, ND. My 2004 Honda Accord with 281,000 miles is finally wearing out. Eide Chrysler in Bismarck had the exact vehicle I wanted to replace it, a 2018 Honda Pilot. Because of the COVID-19 virus, I didn't want to travel there. Nick and Jeremy were very helpful and professional. Jeremy "met" with my husband and me via computer and phone. Nick brought the Pilot to the Eide dealership in Grand Forks the next day so we could complete the deal. I am very pleased with the Pilot and my experience dealing with Eide Chrysler of Bismarck, ND.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great salesman, buying process took forever, but all in...
Great salesman, buying process took forever, but all in all a good experience. Very good pricing on the vehicle we purchased and good flexibility on trade on pricing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
Fast curtious friendly great company to work with. I highly recommend Eide Chrysler Jeep of Bismarck North Dakota. I was able to obtain a fair percentage rate and payment after recently filing bankruptcy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had an excellent experience here. My salesman Dylan was...
I had an excellent experience here. My salesman Dylan was very professional and easy to talk to. The finance department also did a great job and did their best to find me the best financing available. I would highly recommend doing business here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car