Skip to main content

Frank Myers Auto Maxx

(477 reviews)
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(477 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Myers Auto Maxx from DealerRater.

Want to share your experience with this dealership?

Write a review

It was amazing.

It was amazing. They was so nice. They was so respectful and helpful. Experience was awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Haleyjs534! We’re thrilled to hear that you had an amazing experience with our team and felt respected and helped throughout the process. Providing excellent service is our top priority, and it's great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out. Enjoy your nicer, newer car. We appreciate you

Made my car buying experience seamless.

Made my car buying experience seamless. They even picked me up from my job at lunch time. I would buy from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You were REALLY easy to work with, mathais.barber3, so THANK YOU for bringing JOY to what we do. You are appreciated.

Saleswoman and team are amazing will recommend to

Saleswoman and team are amazing will recommend to everyone Top notch customer service and support team Work with me on payment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good afternoon and thank you for your kind words, antonio.brown511. We're grateful that you chose us and we hope that you enjoy your nicer, newer car for many years to come.

They made so easy to drive away with a new Honda.

They made so easy to drive away with a new Honda. Even got picked up from work to buy my car. Thank you guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Now THAT is what we like to hear. Thank you! We appreciate you and we'll be here when you need us.

It was a great experience and Jessica was very friendly

It was a great experience and Jessica was very friendly and kind , thanks for the experience !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, tre1998. We appreciate YOU and we hope that you enjoy your nicer, newer car for many years.

My experience was absolutely amazing and worked with me

My experience was absolutely amazing and worked with me despite my difficult situation and would definitely come back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good morning, taylorfoote, and THANK YOU for your kind words. We appreciate you and we hope that you enjoy your nicer, newer car for many years to come.

Addison was very unhelpful.

Addison was very unhelpful. Didn't even give the feeling she wanted to help me get into a vehicle. Never found out and prices or any details on anything. Was basically told I wouldn't even be able to pick a vehicle id want. Meaning I'd have to settle for whatever. Very poor customer service overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, imnatas. My name is Tracy Myers, I'm the owner of Frank Myers Auto Maxx and I'm sorry that your car shopping experience wasn't what you expected or deserved. Please know that the person you reached out to, Addison. doesn't have the information you were requesting because she's an Appointment Coordinator. The only thing she has access to is our appointment calendar. For immediate answers about specific vehicles. please reach out to a member of our Sales Team at 866-242-1277. Thank you for sharing your concerns with us. We hope we get the opportunity to change your opinion about us.

Dealer response

Good afternoon, imnatas. My name is Tracy Myers, I'm the owner of Frank Myers Auto Maxx and I'm sorry that your car shopping experience wasn't what you expected or deserved. Please know that the person you reached out to, Addison, doesn't have the information you were requesting because she's an Appointment Coordinator. The only thing she has access to is our appointment calendar. For immediate answers about specific vehicles, please reach out to a member of our Sales Team at 866-242-1277 OR you can reach out to me directly at 336-831-0646. I'm here and eager to serve. Thank you and I look forward to speaking with you.

This dealership is awesome.

This dealership is awesome...I would recommend this dealership to all of my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, tracydavis080775. We appreciate you and your kind words. It was a pleasure serving you and we look forward to seeing you down the road.

Jessica was wonderful.

Jessica was wonderful. I am excited to have my 4 wheel drive Jeep.I am very happy with my service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Good afternoon, Wendik72 and THANK YOU for being so easy to work with. We're grateful that we were able to assist you. Please reach out if you need us. We'll be here for you.

Darien was very patient and truly took his time to get me

Darien was very patient and truly took his time to get me riding! Thank you so much Darien

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great hearing from you, Kristawilson1101. We appreciate you sharing your car buying experience with the world. THANK YOU! We appreciate you and we'll be here for you if you need us.