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Frank Myers Auto Maxx

(471 reviews)
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Myers Auto Maxx from DealerRater.

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When to get a car had profit of all my income.

When to get a car had profit of all my income. And was putting $3,000 down and the salesman said that he needs my bank statement. And very rude when I said I didn't feel comfortable giving my bank statement to buy a car. Slammed the paperwork back on the table. His name was Tak. I really wanted to work with you to purchase a car. I really felt so uncomfortable after this. My is Sophia Lumkins

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Good morning, Sophia. My name is Tracy Myers, I’m the owner of Frank Myers Auto and I’m sorry your car shopping experience wasn’t what you expected and deserved. We understand why you would feel uncomfortable giving us your bank statements. We’re not very fond of asking for them either but there are some lenders that request them as proof of income. However, we do have a few ways around it. I’ll call you today to offer a formal apology and to review your options with you. I hope to talk to you soon and I appreciate the opportunity you gave us.

Bryson was absolutely great and so helpful great customer

Bryson was absolutely great and so helpful great customer service! We will definitely be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Good morning, amlay1015, and thank you for your kind words. We appreciate you and hope you enjoy your nicer, newer car for many years.

Had a great experience with Jessica it was quick and easy

Had a great experience with Jessica it was quick and easy didn’t expect to be in and out in less than 30 min. Thank you got my new truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your kind words! We're thrilled to hear that Jessica made your truck-buying experience quick and easy. Enjoy your nicer, newer ride and welcome to the Frank Myers Auto Maxx family!

Jessica made this process so easy and stress free , we

Jessica made this process so easy and stress free , we really appreciate the help from frank mayers and their staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and 5-star review! We're thrilled to hear that Jessica made your experience easy and stress-free. Our team at Frank Myers Auto Maxx takes pride in providing top-notch service, and we're so glad we could help you. If you ever need anything in the future, don't hesitate to reach out. We'll be here for you.

Very friendly & communicative staff.

Very friendly & communicative staff. James went above & beyond to help me find the perfect car at a fair price. Highly Recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Happy New Year, Cwaid03, and THANK YOU. We appreciate your kind words and we appreciate your business. If we can ever be of service to you, please don’t hesitate to ask. We’ll be here for you.

They were fantastic and Jess was amazing and Addison who

They were fantastic and Jess was amazing and Addison who worked with me and guided me over the phone made everything easy and Jessica even came and picked me up !! Thank God I got a new car

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Sounds like we need to start offering superhero capes to Jess and Addison! 🚗✨ We're so glad they could make the process smooth (and even provide a chauffeur service)! Thank God you got a new car—and we’re thanking you for letting us be part of the journey. Welcome to the Frank Myers Auto Maxx family!

It was a great experience with Jessica she was great I

It was a great experience with Jessica she was great I really appreciate her getting me into a vehicle after leaving other dealerships that said no

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We're thrilled to hear that Jessica was able to help you get into a vehicle after other dealerships said no. Your satisfaction is our top priority, and we’re so glad we could make it happen for you. Welcome to the Frank Myers Auto Maxx family!

Was a great experience!

Was a great experience! Jessica was very helpful and considerate, will definitely be coming back to get my 2nd vehicle from her!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you being a repeat member of the Frank Myers Auto Maxx Family. We appreciate you, norcottdevin. You're the best.

Steve was great!

Steve was great! He went above and beyond to get me a vehicle. I recommend this dealer to anyone!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Good evening and happy Thanksgiving, Kaitlyn. It was great being of service to you. Enjoy your nicer, newer car

I didn't think I would get a car but here I am walking

I didn't think I would get a car but here I am walking out in my new 2020 Kia Forte. I am beyond excited!! Thank you Ms. Jessica and Mr. Tracy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Good evening and thank you for your kind words. It was a pleasure serving you and we hope that you enjoy your nicer, newer car for many years.