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Classic Kia of Carrollton

(990 reviews)
Visit Classic Kia of Carrollton
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (972) 395-5751 (972) 395-5751
Used (972) 505-2473 (972) 505-2473
Service (866) 759-9596 (866) 759-9596

Reviews

(990 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Kia of Carrollton from DealerRater.

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Brody and the Classic Kia team provided a seamless

Brody and the Classic Kia team provided a seamless transaction, great value, and an overall 5-Star experience worthy of the Classic brand!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service member was in contact through text messages,

Service member was in contact through text messages, which was so convenient, especially during my workday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The seller Mohamed.

The seller Mohamed. Rachi very good service very attentive very friendly I highly recommend it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very professional, clean and helpful.

Very professional, clean and helpful. Staff are great to work with. Take good care of their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bobby Nadimi always takes great care of me.

Bobby Nadimi always takes great care of me. Thank you for your knowledge with my vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

FAST SERVICE BUT NO EXPLANATION OF WHERE TIRES/BRAKES

FAST SERVICE BUT NO EXPLANATION OF WHERE TIRES/BRAKES WERE FOR FUTURE SERVICE. WOULD HAVE LIKED THE BREAKDOWN

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Courteous service with car delivered under estimated

Courteous service with car delivered under estimated time. Waiting room was clean and stocked with snacks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people, helpful friendly, respectful of their

Great people, helpful friendly, respectful of their customer’s time. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jason was very informative and helpful.

Jason was very informative and helpful. Thank you very much for the service and keeping me informed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was fine up until the end.

Everything was fine up until the end. I was a little indecisive on exactly which vehicle I was wanting and I wanted to be sure since I drove 190 miles to come to this dealership. They became very abusive to me in the end. I'm a senior citizen and I was very shaken up by the ordeal. I had already sold my car at the Carmax closest to the dealership, I had no car to get back home and they were forcing me to take a deal I had not agreed upon. In the end I got them to honor their original proposal which I still have on paper but the abuse I went through is nothing I want to go through again. The salesman took me out to the car, handed me the keys and said have a nice trip without even explaining anything about the car. This is the worst car buying experience I've ever had. I would like to hear from upper management concerning this experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.