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Classic Kia of Carrollton

(984 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (972) 395-5751 (972) 395-5751
Used (972) 505-2473 (972) 505-2473
Service (866) 759-9596 (866) 759-9596

Reviews

(984 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Kia of Carrollton from DealerRater.

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Really great service and amazing customer service!

Really great service and amazing customer service! Thought about leaving KIA for lack of customer service at another dealership, but KIA of Carrollton might be the reason I stay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have had a wonderful experience the few times that I

I have had a wonderful experience the few times that I have come to have my automobile serviced. Everytime I have come in, Bobby has been so kind and welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bobby was amazing!

Bobby was amazing! He was great to work with, we’re very pleased with the overall service at Classic Kia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fast service.

Fast service. Easy communication. Fair pricing. Always keeping me updated with the status of my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Eric provided an elevated level of customer service.

Eric provided an elevated level of customer service. He was professional, knowledgeable, helpful, kind and sincere. I felt valued as a customer.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Bobby was great at customer service and made the

Bobby was great at customer service and made the experience stress free. Thank You Bobby!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bobby was very warm and welcoming!

Bobby was very warm and welcoming! His made sure I had the best customer experience while I waited for my car's first service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jason was very on top of all needs that my car required.

Jason was very on top of all needs that my car required. Very helpful to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very straightforward and professional from Sales to

Very straightforward and professional from Sales to Finance office. Was honest and did not try to manipulate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Devin is the absolute best!

Devin is the absolute best!!!! Thank you Classic Kia!!!!! I came in for my 1st oil change in my 2023 Kia Sorrento and came out with a 2024 Kia Sorrento. These guys are the best from sales to finance!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.