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Classic Kia of Carrollton

(984 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (972) 395-5751 (972) 395-5751
Used (972) 505-2473 (972) 505-2473
Service (866) 759-9596 (866) 759-9596

Reviews

(984 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Kia of Carrollton from DealerRater.

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The prompt and personalized service was very impressive.

The prompt and personalized service was very impressive. Chris was a great ! Definitely will come back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

always a great experience, great customer service.

always a great experience, great customer service. Committed, helpful, and always very accommodating to my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jason was professional, helpful and work was completed in

Jason was professional, helpful and work was completed in reasonable amount of time. Good feelings about this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

You should give out loaner cars by default like your

You should give out loaner cars by default like your competitors. It makes the experience so much better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was greeted quickly and kindly by my service attendant.

I was greeted quickly and kindly by my service attendant. He is very thorough and explained everything accurately and professionally. The service was performed on time and I appreciated the ride to and from my job while waiting. My car was washed and vacuumed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did a great job taking care of my car at the 20,000

They did a great job taking care of my car at the 20,000 mile checkup. They were fast and efficient with friendly service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff was informative to manage my car in a timely

The staff was informative to manage my car in a timely manner. He told me that they have shuttle service that I can use it for later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

There was a miscommunication about me picking my car up

There was a miscommunication about me picking my car up and it wasn’t ready. Once they figured out my car was still in the shop they got it put back together and washed very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bobby was friendly and informative about the process.

Bobby was friendly and informative about the process. Also the dealership was done earlier than the time estimated, and that was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership has been great to work with.

This dealership has been great to work with. Thanks to salesman Cornelius and Sales Manager John Nassif!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.