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Classic Kia of Carrollton

(985 reviews)
Visit Classic Kia of Carrollton
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (972) 395-5751 (972) 395-5751
Used (972) 505-2473 (972) 505-2473
Service (866) 759-9596 (866) 759-9596

Reviews

(985 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Kia of Carrollton from DealerRater.

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Everyone from the sales to management to finance was

Everyone from the sales to management to finance was friendly and professional. The entire process was easy and stress free. They were not offended by my offer and returned with an acceptable counter offer that I accepted. Totally a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Everyone at this location is always so kind and helpful.

Everyone at this location is always so kind and helpful. The service center is fantastic, getting the work done in a timely manner. It's a shame I don't live closer because Classic Kia Carrolton is my preffered location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service is always fast and the staff is fantastic.

The service is always fast and the staff is fantastic. Jason has been taking care of me and explaining all services required. The dealership is very clean and comfortable and all staff friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good service department and the service techs are

Very good service department and the service techs are very as well. Had good experience at the dealership. They keep you up to date on you car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was great and staff very professional and kept me

Service was great and staff very professional and kept me informed through the entire process. Did not take as long as expected. Good job all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience from the salesman to the finance

Great experience from the salesman to the finance department. Easy to work with and no hassle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Most relaxed I have ever been buying a vehicle No

Most relaxed I have ever been buying a vehicle No hassle Salesman and finance mgr was extremely easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My car was handled with care today.

My car was handled with care today. Thank you for the expert attention to details.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Had a warm treating welcoming.

Had a warm treating welcoming. Immediate responsive support from Joey Jackson. Also had a quick service from Finance team, Mazen. Wonderful buying experience from Classic Kia Carrollton team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They did the work but communication with the service

They did the work but communication with the service department was not good. It took longer than expected and they should’ve known we had the extended warranty since we bought the car and the warranty through them but they didn’t seem to know. Disorganized and non communicative in my opinion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.