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Classic Kia of Carrollton

(986 reviews)
Visit Classic Kia of Carrollton
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (972) 395-5751 (972) 395-5751
Used (972) 505-2473 (972) 505-2473
Service (866) 759-9596 (866) 759-9596

Reviews

(986 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Kia of Carrollton from DealerRater.

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I have purchased a vehicle before here and will always

I have purchased a vehicle before here and will always return since they really take the time to listen to what I want and NOT PUSH a sales agenda. I wasn't able to get into the service department since my purchase didn't complete until after the dept was already closed. It would've been nice to get a few accessories before I left. Richard greeted me after watching me walk the lot, with a smile and positive attitude!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional and courteous service.

Professional and courteous service. Very pleased with dealership and will be back for future servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very detailed and informative.

Very detailed and informative. Their hospitality was fantastic. The place is kept very clean and the people in general are very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Was very grateful and awesome experience, overall amazing

Was very grateful and awesome experience, overall amazing staff and quick service -appreciated for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I bought the whip here and took it here for it's first

I bought the whip here and took it here for it's first services.. Top notch, pulled up, got out, lounged in the lounging spot. Got back in and went home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They were friendly nice service They had free snacks and

They were friendly nice service They had free snacks and water would recommend going to get your vehicle service at this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome and conscientious Sales department.

Awesome and conscientious Sales department. They listened to what I requested and got me what I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The staff is super friendly and helpful!

The staff is super friendly and helpful! They answer any questions I have about my Kia! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Demario did a good job.

Demario did a good job. I have other comments if somebody wants to call me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rep Jason was rude and talked to me like I was stupid.

Rep Jason was rude and talked to me like I was stupid. Was told 1 hour for the vehicle to be ready, ended up waiting 3 hours. When the rep came with my keys they had misplaced the car and could not find it. Had to turn my alarm on and walk around the building to get it while he laughed at me. Always have had a good experience but this one made me want just go to a local body shop from now on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.