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CarShop Cranberry

(477 reviews)
Visit CarShop Cranberry
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
(888) 910-3573 (888) 910-3573

Reviews

(477 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Cranberry from DealerRater.

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I was very confused about the whole process, and they

I was very confused about the whole process, and they were so kind explaining the whole thing. Matt and Elaine are great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello. Thank you for your positive review. We are pleased to learn that our Sales Team was patient and kind in explaining the whole process to you during your recent visit to CarShop - Cranberry. Please do not hesitate to reach out to us if we can be of any further assistance.

Randy and Andrew at the service desk do a phenomenal job

Randy and Andrew at the service desk do a phenomenal job scheduling our vehicles and communicating to us any challenges which may arise. Matthew the service tech did a great job discussing corrosion issues on our A4 Audi. Thank you for the great work gents. Keep up the great work.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to know you had such a phenomenal experience with our Service Team. Thank you for taking the time to leave this fantastic review about your experience. Do not hesitate to reach out to us here at CarShop - Cranberry if there's anything else we can do for you.

Great online view of the vehicle, great service with

Great online view of the vehicle, great service with Alison in the dealership to close a great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your 5-star review. Customer satisfaction is important to us here at CarShop - Cranberry and it's rewarding to know that you enjoyed a great car-buying experience working with our Sales Team from first viewing our vehicles online until you closed the deal. Congratulations on your purchase. Don't hesitate to reach out to us for any future needs, we are here to help.

Probably the easiest car buying experience I've ever had.

Probably the easiest car buying experience I've ever had. No pressure from the sales staff and the price was fair. The many pictures on the website are clear and large demonstrating exactly what you are purchasing. Michael was extremely friendly and made the process easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! It is such an honor to receive this 5-star review and learn that our Sales Team provided you with the best car-buying experience you have had. We are glad to know they were friendly and that you enjoy the pictures of our inventory on our website as well. Please do not hesitate to let us here at CarShop - Cranberry know if you have any future automotive needs.

Randy was great.

Randy was great. Good communication on repairs and was quick. Will be back in the furture for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review. We are thrilled to know you had such good communication and a quick turnaround on repairs provided by our Service Team. Do not hesitate to reach out to us here at CarShop - Cranberry if there's anything else we can do for you.

Good experience, no pressure and paper work process was

Good experience, no pressure and paper work process was relatively quick. They had a good variety of cars, we were able to test drive and look at minimizing the need to travel to other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, and thank you for your marvelous 5-star review. It's great to see that your experience with our Sales Team here at CarShop - Cranberry was pressure-free and quick. We're glad you enjoyed our selection of vehicles and congratulations on your new purchase. Take care.

We were very happy with our experience.

We were very happy with our experience. Fast, easy and honest. Erik was tremendous to work with..

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are honored you took the time to leave us a five-star review. It is pleasing to learn that our honest team was tremendous to work with and made sure you were happy with your experience at CarShop - Cranberry. Please let us know if there’s anything else that we can do for you in the future.

Autumn was amazing to work with.

Autumn was amazing to work with. She made my experience so much easier. Highly recommend buying from here.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this wonderful 5-star review and recommendation, Matthew. We take pride in offering amazing experiences to our valued customers. Come back and see our Sales Team again here at CarShop - Cranberry.

I'm so happy for the way Andrew and Randy help me for my

I'm so happy for the way Andrew and Randy help me for my needs on my automobile. A big thank you guys, first class.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. Our Sales Team is dedicated to listening to our customers' wants and needs to ensure they find the perfect vehicle. Come back and visit us at CarShop - Cranberry for any future needs.

Excellent quality and service.

Excellent quality and service. Timely feedback and reasonable pricing. Andrew and randy is service keep our vehicles in great shape.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for trusting our Service Team to keep your vehicles in great shape. Excellent experiences and reasonable prices are always our goals here at CarShop - Cranberry. Don't ever hesitate to let us know if there is anything else that we can do for you.