Reviews
One stop shop!
One stop shop! Look no further if you are looking for a good vehicle! No hassle pricing, great sales and service people!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so pleased you enjoyed your experience at CarShop - Cranberry. Thank you for the feedback and kind words about our team. Enjoy your new vehicle!
Great service.
Great service. Took time to explain what was needed to be done. Overall, very competent and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for highlighting the quality of service at CarShop - Cranberry. We're glad to know our team provided valuable explanations and friendly assistance. Your feedback is much appreciated.
Excellent transaction, great salesperson.
Excellent transaction, great salesperson. Allison was great to work with. The truck was exactly as advertised.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience at CarShop - Cranberry. It's great to hear that our team met your expectations with both service and the truck. Your feedback is valued greatly.
This was a great place to buy a car.
This was a great place to buy a car. The people are very friendly and they know the cars well
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words about CarShop - Cranberry. We are glad to hear our team was able to assist you effectively with knowledge about the cars. Please reach out if we can be of further assistance in the future.
Excellent follow up when vehicle needed service.
Excellent follow up when vehicle needed service. Technician kept me informed and updated throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with our service department at CarShop - Cranhaberry. We are glad to hear that our technician kept you well-informed throughout your vehicle's servicing process. Your feedback is highly appreciated.
Great help and works well with customers.
Great help and works well with customers. No problem ever getting an appointment. Always courteous
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review about our customer service and appointment availability at CarShop - Cranberry. We appreciate the feedback on our team's courteous approach.
Matt at the Cranberry PA, dealership was friendly and
Matt at the Cranberry PA, dealership was friendly and thebrest of the staff were very helpful. If your looking for a great vehicle look no further, they have a lot of nice vehicles on their lot. The price was more than fair for ours and our experience was easy and pain free.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. It's great to hear about your positive experience with our team and the selection at CarShop - Cranberry. We are glad you found the pricing fair and the process easy.
I dont feel as thought they tried to help me get
I dont feel as thought they tried to help me get anything. I have been to multiple dealerships and each has done more steps to getting approved than they went through. So if you dont have an 800 credit score and $5000 you wont walk away with anything. Try somewhere else.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bonnie, Thank you for your review. We pride ourselves on providing excellent satisfaction to our guests and would like the chance to learn more about the level of customer care you received from our Sales Team. Please reach out to our General Manager, Nate Hutchinson, at nhutchinson@carshop.com with your preferred contact information to further discuss this. It would be greatly appreciated. Thank you.
My sons experience 4 months after buying a car there.
My sons experience 4 months after buying a car there. The transmission went bad. Had purchased extended insurance. Told it will take 5-7 weeks to repair. Asked for loaner car due to the extended period to fix. Was told he could get a rental for $40 per day. Then brought it down to $20 per day. Seriously, terrible customer service. I was going to purchase a car for my daughter there. No way and I will be sure to tell extended family and friends to stay away. Too small of a town to treat customers like that. Won't take long for word to get around.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jill, Please know that we take your feedback very seriously. You may reach out to Nate Hutchinson, our General Manager, at nhutchinson@carshop.com to further discuss the length of the repairs performed by our Service Team, as well as the level of customer care your son received. We look forward to speaking with you. Thank you.
Eric was great to work with.
Eric was great to work with. We had gone to sell our car and ended up buying another one. That wasn't the intention!! The entire buying experience was excellent. The other employees were professional yet very friendly. We were honestly pleasantly surprised by this Dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We greatly appreciate you leaving us this 5-star review. Reading about how our Sales Team was able to help you with selling your vehicle and buying another one while being professional and friendly makes our day. It was a pleasure to do business with you here at CarShop - Cranberry and we are glad your experience was excellent. Have a wonderful day.