Reviews
Purchasing my car was an easy and great experience.
Purchasing my car was an easy and great experience. Matt and his colleagues were terrific!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with Matt and our team at CarShop - Cranberry. We're glad everything went smoothly.
This dealership made the entire process easy.
This dealership made the entire process easy. Our salesperson Kayla was awesome. She was very informed on the details of the vehicle we were looking at. She couldn't have made this process any easier that's how great she was!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your review. Our team always aims to make car buying smooth at CarShop - Cranberry.
My experience of buying a vehicle from CarShop went
My experience of buying a vehicle from CarShop went smoothly and successfully. Kayla was excellent to work with. She was knowledgeable, courteous, and friendly. I felt comfortable talking with her and she took time to answer any and all questions I had without making me feel rushed or pressured. I would recommend CarShop to family and friends if they are ever in need of a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ryan was great to work with.
Ryan was great to work with. I’m a senior citizen, and he was so patient with me and all my questions. It was a wonderful experience dealing with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad you had such a positive experience with our team at CarShop - Cranberry. Your feedback is appreciated and valued.
Eric was a pleasure to work with always willing to help
Eric was a pleasure to work with always willing to help with any and all questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear our team helped address your questions. Thanks for choosing CarShop - Cranberry.
Buying a car was a quick and smooth process.
Buying a car was a quick and smooth process. All of the employees I encountered were welcoming, friendly and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fair, honest, helpful.
Fair, honest, helpful. I would send my friends here and purchase another car from this location. Matt was excellent!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review. We're grateful to have earned your trust at CarShop - Cranberry and look forward to assisting you again in the future.
Liked the no haggle price.
Liked the no haggle price. What you see is what you get. Just make sure you know what warranty you are getting.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Case Study in How Not to Handle a Serious
Case Study in How Not to Handle a Serious Buyer Presented with a qualified buyer, CarShop responded with snide dismissal, falsely claimed there was no one to escalate to, and insisted their price was firm. Days later, they unilaterally lowered that price by $400—almost the exact difference I had professionally proposed. This was not a procedural win. It was a case study in institutional arrogance, strategic incoherence, and performative rigidity masquerading as policy. When rigidity meets expertise, the outcome is predictable: lost profit, reputational damage, and the cost of bureaucratic fundamentalism. CarShop’s refusal to engage became a masterclass in missed opportunity and policy-over-principle thinking. Process without discernment is not professionalism. It is liability. And no they are paying daily Sunrise Costs for the privilege of NOT having my money.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent overall experience!
Excellent overall experience! Sales Consultant Jamie McNamara was a true professional and was very helpful throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your experience with CarShop - Cranberry. We’re glad our team was able to assist you so well.
