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CarShop Cranberry

(487 reviews)
Visit CarShop Cranberry
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
(888) 910-3573 (888) 910-3573

Reviews

(487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Cranberry from DealerRater.

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Purchasing my car was an easy and great experience.

Purchasing my car was an easy and great experience. Matt and his colleagues were terrific!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Matt and our team at CarShop - Cranberry. We're glad everything went smoothly.

This dealership made the entire process easy.

This dealership made the entire process easy. Our salesperson Kayla was awesome. She was very informed on the details of the vehicle we were looking at. She couldn't have made this process any easier that's how great she was!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review. Our team always aims to make car buying smooth at CarShop - Cranberry.

My experience of buying a vehicle from CarShop went

My experience of buying a vehicle from CarShop went smoothly and successfully. Kayla was excellent to work with. She was knowledgeable, courteous, and friendly. I felt comfortable talking with her and she took time to answer any and all questions I had without making me feel rushed or pressured. I would recommend CarShop to family and friends if they are ever in need of a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ryan was great to work with.

Ryan was great to work with. I’m a senior citizen, and he was so patient with me and all my questions. It was a wonderful experience dealing with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad you had such a positive experience with our team at CarShop - Cranberry. Your feedback is appreciated and valued.

Eric was a pleasure to work with always willing to help

Eric was a pleasure to work with always willing to help with any and all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our team helped address your questions. Thanks for choosing CarShop - Cranberry.

Buying a car was a quick and smooth process.

Buying a car was a quick and smooth process. All of the employees I encountered were welcoming, friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fair, honest, helpful.

Fair, honest, helpful. I would send my friends here and purchase another car from this location. Matt was excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review. We're grateful to have earned your trust at CarShop - Cranberry and look forward to assisting you again in the future.

Liked the no haggle price.

Liked the no haggle price. What you see is what you get. Just make sure you know what warranty you are getting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Case Study in How Not to Handle a Serious

Case Study in How Not to Handle a Serious Buyer Presented with a qualified buyer, CarShop responded with snide dismissal, falsely claimed there was no one to escalate to, and insisted their price was firm. Days later, they unilaterally lowered that price by $400—almost the exact difference I had professionally proposed. This was not a procedural win. It was a case study in institutional arrogance, strategic incoherence, and performative rigidity masquerading as policy. When rigidity meets expertise, the outcome is predictable: lost profit, reputational damage, and the cost of bureaucratic fundamentalism. CarShop’s refusal to engage became a masterclass in missed opportunity and policy-over-principle thinking. Process without discernment is not professionalism. It is liability. And no they are paying daily Sunrise Costs for the privilege of NOT having my money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent overall experience!

Excellent overall experience! Sales Consultant Jamie McNamara was a true professional and was very helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with CarShop - Cranberry. We’re glad our team was able to assist you so well.