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Preferred Imports

(88 reviews)
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(833) 546-3988 (833) 546-3988

Reviews

(88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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GREAT SERVICE

I just want to say that Bob and the Preferred Team was the best with helping us find our car. Thank you Bob and the entire team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SERVICE

my wife and I came in to see Bob and the staff, the service was excellent, Bob and Mike worked really hard to make our buying experience a pleasure, we highly recommend him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my Mercedes

I have been buying vehicles from Rami for years and every time I do I get treated like I am part of the family. I will never try to purchase anywhere else Rami always takes care of me and my friends !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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out of state buyer

It has been a pleasure to deal with Bob. I came from out of state and was in and out of the dealership within 30 minutes. Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer Beware!

Rami stated he would fix fluid leak but then he would never take my calls or return them, emails too. They say they triple check vehicles, that is a lie. They stand behind their vehicles, that is a lie. Unethical that they ask you to sign an arbitration agreement or they would be sued repeatedly. He was part if Highline Imports that had a D- rating on Better Business Bureau before they closed down without notice. Don't but from this company. Do your research, I wish I had done better and dug deeper. Only good reviews on their website but they control that. BUYER BEWARE!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible business practices

The owner told us he would fix my daughters car,even put it in writing then never heard from him again. He and his staff will not return phone calls or emails. What kind of company has you sign an arbitration agreement that states that YOU have to pay for the arbitration. That is how they get away with unethical business practices.They say their vehicles are triple checked and they stand by them.Nothing could be farther from the truth. Terrible experience! BEWARE!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

ENJOYABLE EXPERIENCE

JAMALL IS VERY KNOWLEGEABLE AND VERY HONEST, WE ALWAYS FELT CONFIDENT PURCHASING THIS VEHICLE, WE NEVER FELT HE WAS SELLING US A VEHICLE ONLY HE WAS ASSISTING US. JAMALL MADE US FEEL LIKE FAMILY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast and fair

Great experience buying from this dealership. Bob and Mike were great to work with! They gave us a fair price on our trade and it didn’t take hours to get out of there! I definitely recommend checking them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best deal and service I’ve ever had!

The whole team went way above and beyond to get my dream car in my budget, and I couldn’t be happier! Very highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pleasant, efficient, accommodating

I had a very pleasant experience in purchasing my car. Everyone at the dealership was very accommodating and worked very hard to offer me what I wanted. They also seemed like honest individuals who are interested in offering their clients the best possible service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.