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Speedcraft Acura

(57 reviews)
Visit Speedcraft Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed

Reviews

(57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Speedcraft Acura from DealerRater.

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The worst dealership I have ever dealt with!

The worst dealership I have ever dealt with!!! Sales person was horrible ( Michel “sales manager “) Bought used Audi from them: engine oil overfilled, empty gas tank, car was just soaked in their greasy slippery detailing solution ( dashboard, leather seats, rubber floor mats) so can’t even drive it was so slippery inside I had to remove floor mats. They told me I can’t register car myself it has to be though their agent. And months and a half later car is still not registered, so I’m stuck with car with expired temporary tag.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had an excellent experience with both the sales and

Had an excellent experience with both the sales and finance team. They made us feel very relaxed and comfortable. Love our new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very easy buying experience.

Very easy buying experience. The salesman, Alberto Jimenez, was great to work with, as was the finance team. Love my new TLX!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Positive buying experience

Janelle and Mike H. were terrific, providing helpful information along the way. They were not overbearing, gave us space to consider the options, listened effectively, and worked with us, both in person and online over a few week period. We researched the deal we ultimately landed on at Speedcraft against other potential options and feel we landed at a great place for a nice vehicle. Straight-shooting, good people and excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service.

Great customer service. Quick and easy buying process. Great selection and variety of vehicles. Helpful and patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My new 2023 RDX with Technology is the 6th Acura I have

My new 2023 RDX with Technology is the 6th Acura I have purchased from Mike Patullo at Speedcraft Acura.. Mike know me quite well and in total this new RDX is the 9th Acura purchased in the past 20 years. I do not shop around. Mike treats me exceptionally well and knows exactly they type of deals I am looking for. Speedcraft Acura also services all of my vehicles so when it is time to trade the vehicles are resold as Certified Pre Owned. I refuse to deal with any other salesperson because of my relationship with Mike. Speedcraft's service is first rate and so is Mike. Thank you for taking care of my automotive needs for the past many years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome buying experience!

Awesome buying experience! Tam Nguyen and the other sales consultants and financial manager have made it smooth and easy operation in get my new TLX PMC!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

In 50 years of buying cars this was by far the easiest

In 50 years of buying cars this was by far the easiest transaction I ever had. I was prepared for the usual pull and tug but what I got was fairness from both Margarita and Steven and right up to finance and Michael in sales. It was actually fun buying my RDX. You really can't go wrong doing business there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience here was excellent.

My experience here was excellent. It was a smooth process from start to finish. The communication was very to the point and I did not feel pressured at all which was a plus! Not to mention, the wonderful Margarita gets a recognition for being patient and understanding. Lastly, I would like to acknowledge the entire team as well. I would definitely recommend them if you're in the market to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience, Margarita and the whole team were

Great experience, Margarita and the whole team were excellent. They made everything easier, we are very happy with the process and our new mdx.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.