Reviews
The worst dealership I have ever dealt with!
The worst dealership I have ever dealt with!!! Sales person was horrible ( Michel “sales manager “) Bought used Audi from them: engine oil overfilled, empty gas tank, car was just soaked in their greasy slippery detailing solution ( dashboard, leather seats, rubber floor mats) so can’t even drive it was so slippery inside I had to remove floor mats. They told me I can’t register car myself it has to be though their agent. And months and a half later car is still not registered, so I’m stuck with car with expired temporary tag.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Had an excellent experience with both the sales and
Had an excellent experience with both the sales and finance team. They made us feel very relaxed and comfortable. Love our new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very easy buying experience.
Very easy buying experience. The salesman, Alberto Jimenez, was great to work with, as was the finance team. Love my new TLX!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Positive buying experience
Janelle and Mike H. were terrific, providing helpful information along the way. They were not overbearing, gave us space to consider the options, listened effectively, and worked with us, both in person and online over a few week period. We researched the deal we ultimately landed on at Speedcraft against other potential options and feel we landed at a great place for a nice vehicle. Straight-shooting, good people and excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service.
Great customer service. Quick and easy buying process. Great selection and variety of vehicles. Helpful and patient.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My new 2023 RDX with Technology is the 6th Acura I have
My new 2023 RDX with Technology is the 6th Acura I have purchased from Mike Patullo at Speedcraft Acura.. Mike know me quite well and in total this new RDX is the 9th Acura purchased in the past 20 years. I do not shop around. Mike treats me exceptionally well and knows exactly they type of deals I am looking for. Speedcraft Acura also services all of my vehicles so when it is time to trade the vehicles are resold as Certified Pre Owned. I refuse to deal with any other salesperson because of my relationship with Mike. Speedcraft's service is first rate and so is Mike. Thank you for taking care of my automotive needs for the past many years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome buying experience!
Awesome buying experience! Tam Nguyen and the other sales consultants and financial manager have made it smooth and easy operation in get my new TLX PMC!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
In 50 years of buying cars this was by far the easiest
In 50 years of buying cars this was by far the easiest transaction I ever had. I was prepared for the usual pull and tug but what I got was fairness from both Margarita and Steven and right up to finance and Michael in sales. It was actually fun buying my RDX. You really can't go wrong doing business there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience here was excellent.
My experience here was excellent. It was a smooth process from start to finish. The communication was very to the point and I did not feel pressured at all which was a plus! Not to mention, the wonderful Margarita gets a recognition for being patient and understanding. Lastly, I would like to acknowledge the entire team as well. I would definitely recommend them if you're in the market to purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience, Margarita and the whole team were
Great experience, Margarita and the whole team were excellent. They made everything easier, we are very happy with the process and our new mdx.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car