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Toyota of Brookfield

(3,116 reviews)
Visit Toyota of Brookfield
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (262) 558-4497 (262) 558-4497
Used (262) 558-4486 (262) 558-4486
Service (262) 558-4491 (262) 558-4491

Reviews

(3,116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Brookfield from DealerRater.

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I am very satisfied with services of Toyota Brookfield

I am very satisfied with services of Toyota Brookfield And their advisor Bri Braun. She was excellent

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Mani, it's great to hear that you enjoyed working with Bri! Thank you so much for choosing Toyota of Brookfield, hope to see you again in the future! Take care!

Jackson did a great job when I came in to look at a

Jackson did a great job when I came in to look at a highlander. Excellent service

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

Kyle Krochmal was our sales rep.

Kyle Krochmal was our sales rep. He was excellent. Very patient, thorough, and friendly. He did his best to make the process as painless as possible, even through the lengthy paperwork.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Oil change done on my tundra.

Oil change done on my tundra. 7am appointment and was out on way a bit after 8am. No issues at all.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Steven, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

My experience is related to service.

My experience is related to service. They do verify well and do what they say.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Steve, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dealer response

Hi Steve, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jackson was a great salesman, so friendly, efficient, and

Jackson was a great salesman, so friendly, efficient, and knew everythign there was to know about my car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

Honestly, I can’t name a better duo to work with other

Honestly, I can’t name a better duo to work with other than Eugene and Gil! The minute we arrived on the lot to the time we left the lot. They were both there if we had any questions. They made sure that we had everything we needed. Especially having our two toddlers there. It’s not every parents dream to bring their toddlers to a dealership! However, the patience and understanding was very much appreciated! Especially by the time we got to the financial office with Zak! He was quick and efficient. Helped us get in and out with extreme patience! My husband and I are thankful we ended up working with Eugene as our main salesman! It was a great overall experience and we look forward to servicing our brand new car at Toyota of Brookfield for years to come! See you guys in 6 months!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Anna, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

First car buying experience and it couldn’t have gone any

First car buying experience and it couldn’t have gone any better than it did. From the start Jackson made me feel comfortable and the entire transaction was smooth all the way to the paperwork

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Toyota of Brookfield and we hope to see you again!

I bought my rav4 with Ericka and she was phenomenal!

I bought my rav4 with Ericka and she was phenomenal!! I can't thank her enough for being so patient and understanding I will send everyone I know to you because this is my last car!! :)

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Niema, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

I had help from Ericka and her sales manager I think his

I had help from Ericka and her sales manager I think his name was tom they did amazing explaining the market and they are very reasonable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!