Skip to main content

Toyota of Brookfield

(3,145 reviews)
Visit Toyota of Brookfield
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (262) 558-4497 (262) 558-4497
Used (262) 558-4486 (262) 558-4486
Service (262) 558-4491 (262) 558-4491

Reviews

(3,145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Brookfield from DealerRater.

Want to share your experience with this dealership?

Write a review

Kevin got me everything I asked for.

Kevin got me everything I asked for. He was detailed and honest. I will be requesting him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you choosing Toyota of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

My experience at Toyota of Brookfield has been nothing

My experience at Toyota of Brookfield has been nothing short of exceptional. I feel my salesman, Kevin, is trustworthy and has had my best interest in mind throughout my search and purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Toyota of Brookfield and we hope to see you again!

Bonnie is so amazingly sweet so knowledgeable and honest

Bonnie is so amazingly sweet so knowledgeable and honest thank you so much your amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Niyah, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

Jacob helped me go over Tundra options, for it being my

Jacob helped me go over Tundra options, for it being my first truck I was a little nervous, but definitely feel more comfortable now. Will recommend him to everyone that I know in the market for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Coley Kunitz very happy with follow up kept me in

Coley Kunitz very happy with follow up kept me in informed.Service did a great job&loved the car wash also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

Consumer response

Very happy with everything.Kept me informed throughout the service.

Zach S.

Zach S. Was fantastic to work with. Personable and attentive to my needs. I recommend him whenever you need service at Napleton Toyota of Brookfield.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your recent service experience with us, we hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

I have been buying my Toyota vehicles and using their

I have been buying my Toyota vehicles and using their service department for over 30 years. My recent service was handled by Zach S. And was handled efficiently. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mare, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Toyota of Brookfield!

Helpful and friendly advisors, easy to make appointments,

Helpful and friendly advisors, easy to make appointments, always updated while car is being serviced and easy check out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We hope everything was handled to your expectations, please don't hesitate to reach out to us if there is ever anything else we can assist you with.

Kyle was easy and made the entire experience quick and

Kyle was easy and made the entire experience quick and full of information. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Liza, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Toyota of Brookfield!

I am very satisfied with services of Toyota Brookfield

I am very satisfied with services of Toyota Brookfield And their advisor Bri Braun. She was excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mani, it's great to hear that you enjoyed working with Bri! Thank you so much for choosing Toyota of Brookfield, hope to see you again in the future! Take care!