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2020 consumer dealer award
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2020 consumer dealer award

Reviews

(782 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Patrick Mazda from DealerRater.

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Brought my car in for it's "first scheduled service" and...

Brought my car in for it's "first scheduled service" and was very pleased with the people at the Service Desk as well as the video the Technician sent me while I was waiting for my car. The video is a nice touch and let's you know how the car is doing in all the places you normally can't get to or see. Overall, it was a good experience and I was in and out quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I made an appointment online for 8:30 for 2nd year...

I made an appointment online for 8:30 for 2nd year service and an inspection sticker. The site asked for a pickup time I chose noon auto wasn’t ready until 4:15. By that point my ride was busy turned out to be an inconvenience to me to have to pick up next day.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fantastic service, clean, efficient, and friendly. Easy...

Fantastic service, clean, efficient, and friendly. Easy drop off and pick up, competitive pricing. Would recommend to anybody that required Volvo or Mazda service. Excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I like Patrick Mazda, they deal good with the customer...

I like Patrick Mazda, they deal good with the customer and honestly. I preferred any one to buy or lease to go to Patrick mazda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very easy transaction. We dealt with Fred K and he was...

Very easy transaction. We dealt with Fred K and he was great to work with. Minor issues were taken care of right away. We love our Volvo XC60!! We would highly recommend Patrick Motors.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Truly excellent. I work in sales and Patrick is superb....

Truly excellent. I work in sales and Patrick is superb. They are the exception to the high pressure car buying experience. From the front desk and internet sales to Kendall in sales and the F&I closing, everyone was professional, fair, responsive and truly wonderful. Patrick is more than 75 minutes from my home, but i would most certainly travel there again when I'm ready to purchase our third Volvo for the family.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My car was ready to be picked up as planned. All work...

My car was ready to be picked up as planned. All work was explained and I was given the opportunity to decide what I wanted done

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Overall, this dealership goes the extra mile to make...

Overall, this dealership goes the extra mile to make things right. Aaron is very hands on. My 2019 is my 5th Mazda and a lot if that is due to the sales and Service that I get there. I continue to send friends to the dealership as I know they’ll get taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

30,000 mile service.....really no issues

I was very pleased with the prompt/courteous service, simple 30,000 service w/a loaner vehicle provided. Very nice experience and look forward to future visits!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I really enjoyed my experience working with Kendall,...

I really enjoyed my experience working with Kendall, John, and Chris. My time at the dealer was comfortable, not rushed, and I ended up with the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.