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2020 consumer dealer award
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2020 consumer dealer award

Reviews

(782 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Patrick Mazda from DealerRater.

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Very smooth transaction!

I had expressed interest in a particular car but unfortunately, the car was sold. I was very happy when the dealership contacted me after the original sale fell thru - my lucky day! Everyone in the dealership was very friendly and helpful. From the start, the buying process was a very smooth transaction! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service!

The pick up and drop off of my vehicle is so convenient! Receiving the text video of the service is so helpful! Patrick Mazda provides exceptional customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

Didn't expect my car to be completed so quickly with all that needed to be done that quickly! Thanks to Keith for his help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Clean, safe ( distancing, masks) Good experience....

Clean, safe ( distancing, masks) Good experience. Enjoying the car. Want to say Thanks to our sales person Bob Lacrosse. Will definitely shop there in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were very happy with our experience with Patrick Volvo...

We were very happy with our experience with Patrick Volvo we purchased a 2019 Volvo S 60 R design I would recommend the dealership to others was not high-pressure a salesman Henry was very good paid attention to both me and my wife

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

haven't used service yet

Henry K was pleasant to work with, price was ok, Henry went out of his way to get me info on use of the nav

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I picked up my car from service and no one went over any...

I picked up my car from service and no one went over any of it with me. It stated I would get a complementary wash and vacuum and the wash was spotty and still dirty and vacuum was only on front driver and passenger floor mats, the back was not touched. The rental car I used while my car was being worked on was also not that clean. Looked like my kids wiped it down, given Covid, you would think it would have been visibly clean. Very disappointing considering what I paid for my Volvo!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience!

I bought a new 2020 CX-3 from Patrick Mazda and had a great experience working with them! Everybody was very helpful and friendly, and I did not feel swindled or pushed into buying anything. I got a great deal which went through smoothly, and I absolutely love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joel and the service team were very professional and very...

Joel and the service team were very professional and very helpful. I’m certainly looking forward to doing more business moving forward with the service team. Best Regards, Steve K.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experience was a very pleasant one. I felt they...

My experience was a very pleasant one. I felt they answered all of my questions and completed the oil change in a timely manner. Well done,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.