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Grove Dodge Chrysler Ltd.

(881 reviews)
2023 consumer dealer award
View 7 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grove Dodge Chrysler Ltd. from DealerRater.

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Thank you so much for working with us!se s

With the help of Spruce Grove Dodge, we found the perfect vehicle for our family at an exceptional price! The staff was welcoming and helpful and didn't mind my children running around! We were greeted immediately and the children were offered balloons. They walk us through every step of the purchase process and helped us wake informed decisions! Thank you thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Enjoy your new ride! Take care!

Perfect again!!

This is the second new vehicle purchase in a month. We had Bara, and he was amazing again!! Made sure I was happy with my purchase! I would recommend him to anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! Enjoy your new ride! Take care!

Fantastic Team

I live a couple hours outside of Edmonton and as a result do a lot of online shopping. The people at Grove Chrysler were extremely accommodating, they agreed to a Sunday sale as that worked best for me. Dave kept in touch and was extremely helpful in helping find a vehicle with all the features I wanted. Marchello was very good explaining all of the financial issues and making it extremely easy to purchase my dream vehicle. I would definitely recommend the team at Grove Chrysler.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! Enjoy your new ride! Take care!

Excellent dealer

Great people and very helpful. They got me a great price too. Took the time with me to make sure I bought what I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! Enjoy your new vehicle! Take care!

Caring and Helpful!

It is said that car dealerships are the 'grim reapers' of the auto business and Grove Dodge/Chrysler really works to change that mentality. They work hard to show that they care for their customers and do their best to make buying a vehicle a positive experience. During my buying process there was a mistake and mixup that originally left me a little sour, but it was quickly rectified. In the end, I was happy with their customer service and overjoyed with my new truck! Thank you to everyone involved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are happy that you love your new truck! Enjoy! And if there is anything else we can do let us know! Take care!

The place the buy

First time buying a vehicle from a dealership and it couldn't have gone better! Great service all around! Every person in the dealership was very welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! Enjoy your new ride! Take care!

Great Experience

I have dealt with a few dealerships in the past when I was looking for a vehicle and going through the process of buying. It was always a mediocre and unsatisfying experience. However, when I recently purchased a Jeep from Grove Dodge, I had an excellent experience for the first time ever. This was mostly due to Tyler's approach with me. In the days leading up to the purchase, we shared many texts and phone calls. Never once was he pushy or too aggressive (which can be a huge turnoff.) Instead, he was always approachable and attentive with keeping in touch, and calmly answered my many questions promptly. I was indeed impressed and feel that his manner greatly contributed to me buying. Steve was very helpful as well when Tyler wasn't available at delivery, by showing me how to operate the controls inside.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear about your experience with us! Thank you so much for sharing! Enjoy your new Jeep! Take care!

My daughters first major vehicle purchase

My daughter wanted to purchase a new jeep. I took her to Grove Dodge. Not only did we get one, but we got two amazing caring salesmen. Ashley is so excited with her new ride and I know she will now go back there for her second purchase. They stayed within her budget and also threw in some extras!! Thanks for making her experience wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! Enjoy the new Jeep! Take care!

Great experience!

I went in to grove dodge, and I left with a brand new jeep! Steven gave me the trade in value that I wanted, answered any questions that I had and was very professional the entire time! I will definitely be going back in the future. Thanks Steven!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank your for the great review! Enjoy your new Jeep! Take care!

Amazing Experience!

Couldn't of asked for a better team to help me pick the best SUV that perfectly suits my lifestyle. The Grove team took there time getting to know me to understand what I was wanting. The team was able to help me drive away with my perfect new SUV the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your awesome experience with us! Enjoy your new SUV! Take care!