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Grove Dodge Chrysler Ltd.

(881 reviews)
2023 consumer dealer award
View 7 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grove Dodge Chrysler Ltd. from DealerRater.

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Warren

The service at the Grove was great. We worked with Warren, who did not rush us at all and helped us to make the right decision. It is our second time buying and we will definitely go back again. Thanks to Warren and the Grove!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review! Very happy you enjoyed the process with us! Enjoy your new ride! Take care!

Excellent Service

Warren Touchette is an outstanding salesman, he took care of my wants and wishes with utmost professionalism. Warren got me into my dream truck, along with Mark Japuncic who worked numbers to fit my budget. My future vechicle purchase will definitely be with Warren and team. Thanks for your customer care and the overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Thank you for the review! Enjoy your new truck! Take care!

Helpful and not pushy

My wife and I went to Grove Dodge recently to look at two used minivans that we were considering. We liked one significantly more than the other, but it also had more issues that concerned us. Our sales representative, Steven, was able to resolve all of the issues without any hassle, so we are now very happy with our new vehicle. My wife and I are never quick to make big decisions like this, and Steven was very patient with us...helpful when necessary, but also willing to back off and give us our space when we needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank your for taking the time to share your experience with us! Enjoy your new van! Take care!

Quick and painless

Came in to look at a used one ton Ram. Ended up getting a smoking deal on a new 2017 ram 3500 slt. The hole process was very quick and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank your for taking the time to write an awesome review! Enjoy your brand new truck! Take care!

Speedy and convenient

I bought a new truck and was taken great care of! From the time I walked in the doors Baylee made me feel very welcome, Adam was able to help me find the truck I have always wanted and Mark made the financing painless. I would definitely recommend to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank your for sharing your experience with us! Enjoy your new truck! Take care!

Purchase

Excellent customer service i got from them .They are best specially Adam and dev they way they treat me .I definitely keep my future business with them .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Enjoy your new ride! Take care!

Very friendly and easy to work out a deal with.

Dave D was great to work with on sale and finding the right vehicle for us. He was very friendly and helpful with quotes on tires. Adam was great as he gave me a lift back home in his Viper it was a thrill for me. he was great to talk to about the SRT option on our new jeep. Robert was awesome at understanding our special lease requirements and providing a all the details to make our deal work out. Brock called me and discussed the options for winter tires and worked out a great price and rim and tire package that looks good and will be safe for the SRT. Marcello was very easy to deal with and provided the documentation to my lease provider in a timely fashion, all staff were very friendly and willing to listen to our questions and provide a positive experience. I should liked how the dealership has changed to the positive since my last experience 18 months ago. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the awesome review! Enjoy your brand new Jeep SRT! Take care!

Made the switch

What a dealership, the people were amazing the atmosphere was inviting and the cake was delicious. We have been Chevy people our whole lives and thought we always would be until we met Roman and the team at Grove Chrysler. From the moment we walked in and we're greeted by Roman all the way threw the test drive and painless financing we were completely stress free and at ease. Having found this dealership and our new favourite salesman Roman, I can now say we will be Ram people for life. Thanks so much for the wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! Enjoy your new ride! Take care!

Great experience

Tyler made buying a vehicle very easy and stress free. He was very knowledgable and is a great guy. Would recommend going to Grove dodge to anybody and will be sending all my friends to Tyler when they are looking for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! Enjoy your new vehicle! Take care!

excellent service

Bara and Tyler provided an excellent sales experience. Very friendly and helpful sales department. I have purchased from this dealership before and will return for my next purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! Enjoy your new ride! Take care!