Reviews
Trust for his valued advice
Rob has serviced my Toyotas for over 15 years with knowledge, friendliness and professionalism.He will take time to explain any issues and will only recommend required service. He gives me all the facts with which to make my decision. I feel he is honest with me. ToyotaTown is very fortunate to have Rob as their employee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Susan, Thank you for the review.The feedback is appreciated.
Professional, efficient, caring, not high pressured
Toyota Town London has demonstrated to me over a number of years to earnestly provide friendly, efficient, and courteous service both in sales and service. When the time came for us to purchase a new vehicle we immediately decided upon Toyota Town. We were able to discuss models that best served our needs and lifestyle without feeling pressured. We chose and purchased our new Rav 4 within two days with the professional support of our option advisor, Gwen. The over-all experience did not prove onerous. We recommend Toyota Town enthusiastically to all who ask.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Caddis, Thank you for the review.The feedback is appreciated.
Well caring and loyalty dealership
He’s a friendly guy with great sense of humor I recommend coming back in the future and asking for Justin Maki for service and purchasing vehicles and recommend him it friends and family great sales man!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Allan, Thank you for the review.The feedback is appreciated.
Service for my 85 Supra
I can't say enough positive things about my experience at ToyotaTown. I inherited my 85 Supra from my father-in-law, and for years he said he would only go to ToyotaTown to service this very special and quite rare automobile. Dealing with ToyotaTown for just over a year now has shown me why Bob placed such faith in them. Joe Moniz and his team of service technicians are absolutely first class! They recognize the importance of this car to our family and the great care we've taken to restore this classic to her original condition. I won't let anyone else touch my 1985 Supra! Thank you Joe! I look forward to my next visit! Dan Griffiths P-Type 5-speed 2.8L 1985 Toyota Supra
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dan, Thank you for the review.The feedback is appreciated.
Very good buying experience
ToyotaTown team was knowledgeable, friendly & efficient. Vehicle I was interested in was ready to test drive when I arrived. Features etc were well explained by Brian. All papers etc. were ready for review on pickup. Thank you all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi LV, Thank you for the review.Happy Driving!
None scheduled Maintaenance Service
I had a tire blow-out. Put spare on, BUT a loud squealing noise occurred when i turned the steering wheel.. Called ToyoptaTown got scheduled that day, Helena Virbec was the service rep. EXCELLENT SERVICE. New tire purchased, minor repair made, communications by Helena was OUTSTANDING. I located the service director and told him that HV was his best !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rodac, Thank you for the review.Happy Driving!
Jim H.
Great experience Very helpful, They went the extra mile. They made car buying easy no stress.Kevin was very knowledgeable and explained the functions of all the operations of the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Jim, Thank you for the review.The feedback is appreciated.
Good experience
I would like to thank Justin Maki for his professionalism and caring approach. It was a great experience with Toyota Town. I will definitely recommend to family and friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for the review.Happy Driving!
Professional & Courtious
Justin Maki was friendly and knowledgeable about the Toyota products. He was very accommodating and made himself readily available to suit our schedule. Toyotatown was well represented by Justin and we would deal with him in future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tom, Thank you for the review.The feedback is appreciated.
Bought 2018 rav4
Had a very enjoyable experience buying our new suv with salesman Justin Maki. He took the time to go over exactly what we wanted in a new vehicle. Had a pleasant test drive and he reviewed the pertinent details of the vehicle. The whole process of buying and pickup of our new car was very efficient and pleasant. The dealership is large and has a very comfortable waiting area too. Thanks Justin!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Karen, Thank you for the review.The feedback is appreciated.