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Toyotatown

(7,331 reviews)
2025 state dealer award
View 37 awards
2025 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(7,331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyotatown from DealerRater.

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Very good experience,

I had an enjoyable experience purchasing my new rav4 and found the staff very friendly and helpful. Big thank you to Gwen and Andrea. Would definitely recommend stopping in to see them before you make your next purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

HI Bill, Thank you for the review.The feedback is appreciated.

Toyota town

I recently bought a car from Toyota town. I am very happy with my car and my experience there! Chad and Nicole are awesome! I would recommend Toyota town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Nikki, Thank you for the review.The feedback is appreciated.

Service

Very quick and nice atmosphere to wait in. My daughter liked looking around at all the new vehicles. She even picked out her favourite car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Clee, Thank you for the review.The feedback is appreciated.

Excellent Service from Peter Engelmanas

As always my last servicing, with Peter guiding the service, was excellent! Peter is patient, answers all of my concerns and tries his best to make sure I understand, and know, what areas of concerns they are looking at. He calls if a concern, or suggestion for added servicing, comes up and makes sure I understand the what and why. He also gives me heads up for what may lay ahead in future servicing. He and the team did their best, and actually came in earlier than I expected, to complete the service as soon as possible! I was pressed for time and they respected it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Chris, Thank you for the review.The feedback is appreciated.

I love the new Camry

Great experience and definitely will come back again and again once closer to purchase. I love patience and understanding ov is with no pressure at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi K, Thank you for the review.The feedback is appreciated.

Excellent service

The service I received on Apr 18/19 was professional, courteous & timely. All the work performed was excellent & completed when promised. I am completely satisfied & would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi berti, Thank you for the review.The feedback is appreciated.

helpful, polite, friendly

Oveis is a great professional. Competent, polite, patient, helpful he helped me and my father. As an immigrant and English is still a challenge, its not all the time that we find employee that is helpful like he was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for the review.The feedback is appreciated.

Super helpful

Gwen Jones treated us like family. She even made the process quick as our 9 month old has a pretty short attention span! Would definitely buy again from there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Lisa, Thank you for the review.Happy Driving!

Excellent Experience

We would highly recommend both Ovie and the dealership to anyone looking to purchase a vehicle. A very calm environment with great staff. We would not hesitate to buy another car from Toyota Town

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

HI there, Thank you for the review.Happy Driving!

Regular Maintenance

Service was good, with only one problem. When I booked the appointment for service, I wanted to get my winter tires swapped for summer tires. I was told by the girl doing the booking that there was no time for that, but regular maintenance we can do. When the car was done service I got a call from the tech guy who explained to me future recommendation for service. At that time I asked him if they could have swapped my tires that are on rims. He stated that would have been no problem at all. I explained what the girl had informed me that there was no time for tires. The tech mentioned to call him directly next time. Now I have to go else where to switch my tires, definitely an inconvenience!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Rusi, Thank you for the review.Happy Driving!