Reviews
Let's face it, today you can purchase a new vehicle...
Let's face it, today you can purchase a new vehicle online and possibly save some money, however what you can't get online is service. These are high end vehicles that demand the best in support and service. This is exactly what you get at Land Rover Jaguar Paramus, simply put Excellence!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AJ always is attentive and informative service was quick....
AJ always is attentive and informative service was quick. Paramus JLR is a dealer I would and have recommended to others. Always ready to answer questions
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very impressed with the high quality level of...
I was very impressed with the high quality level of service provided by Freddy Leon and how smooth my transaction went. He ensured all my questions were answered and my concerns were addressed. I was attended quickly and conveniently done with everything in a couple of hours. Freddy seamlessly orchestrated each process with the rest of the team adding value to my purchasing experience at this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Verbal offers mean Zippo
I was offered a winner deal I thought but after 4 months of waiting for a payoff on the old lease. They said that was a mistake. WHAT??!!
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
The sale department is amazing especially Rudy! I would...
The sale department is amazing especially Rudy! I would definitely recommend him. We went in for a used Range Rover Sport and after discussing how much we were willing to spend he put us in a new model. Even after buying the car he made sure he checked on us while we were there for service and checked on us to make sure everything was ok and that we were happy with the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great service fair prices. beautiful atmosphere would...
great service fair prices. beautiful atmosphere would definitely go back. Car was promised at a certain time and was ready as they said it would be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff Padilla was great will do business with him again...
Jeff Padilla was great will do business with him again very honest .price was right! He was there when I needed service he also came to service Dept to make sure everything was ok Being in car business myself for 40 years I know great managers and he is one
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing Sales experience. James was extremely helpful and...
Amazing Sales experience. James was extremely helpful and professional. He provided options and talked us through the entire process. One of the best car buying experiences we have had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service with a great advisor who kept...
Excellent customer service with a great advisor who kept me updated. Car working well post service and satisfied with the service done at the Paramus location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I received excellent service from AJ my service...
I received excellent service from AJ my service technician. He followed up every detail while my car was in there for a couple of repairs. Sent me a text email and voicemails made the experience easy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair