Reviews
My vehicle is under warranty and has been towed to the dealer. They don't know what is wrong with it and informed me that an engineering team is now trying to figure it out. All of that is fine with me, except they won't give me a loaner car so I'm already $375 in rental car fees and they won't take my calls or respond to me messages. So, I have no idea how much the rental car fees will total in the end. Just know that even if your car is under warranty it will still cost you a fortune to have it repaired in rental car fees if needed. BEWARE OF THIS SERVICE DEPT. YOU HAVE NOW BEEN WORNED!
My vehicle is under warranty and has been towed to the dealer. They don't know what is wrong with it and informed me that an engineering team is now trying to figure it out. All of that is fine with me, except they won't give me a loaner car so I'm already $375 in rental car fees and they won't take my calls or respond to me messages. So, I have no idea how much the rental car fees will total in the end. Just know that even if your car is under warranty it will still cost you a fortune to have it repaired in rental car fees if needed. BEWARE OF THIS SERVICE DEPT. YOU HAVE NOW BEEN WORNED!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Your feedback is important to us here at Land Rover Paramus. I would appreciate the opportunity to speak with you to address your feedback about your experience with our Service Department regarding communication, loaner vehicle availability, and the cost associated with a rental vehicle. Please email me with your preferred contact information. Thank you, Chris Glemboski Customer Service Manager Land Rover Paramus [email protected]
The dealership has always been friendly, professional, and accommodating . This is my fourth car purchased with this dealership.
The dealership has always been friendly, professional, and accommodating . This is my fourth car purchased with this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Land Rover Paramus. We appreciate your loyalty and positive feedback.
I had a lovely experience at this dealership. Yasmene Alawi was extremely helpful in making the experience go as smooth and as quickly as possible. She helped with everything from familiarizing me with the different options, also she helped me with insurance and made adding the vehicle seamless. Also, Oliver Hernandez in the financial department was a great help and familiarize me with all the different packages. I could choose and he helped me pick the one that would best fit my needs. The whole process was quick, which was important to me.I would definitely go back. Thank you Yasmene, Oliver and thank you Land Rover Paramus.
I had a lovely experience at this dealership. Yasmene Alawi was extremely helpful in making the experience go as smooth and as quickly as possible. She helped with everything from familiarizing me with the different options, also she helped me with insurance and made adding the vehicle seamless. Also, Oliver Hernandez in the financial department was a great help and familiarize me with all the different packages. I could choose and he helped me pick the one that would best fit my needs. The whole process was quick, which was important to me.I would definitely go back. Thank you Yasmene, Oliver and thank you Land Rover Paramus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your detailed feedback about your experience with our team at Land Rover Paramus. Thank you for sharing how we assisted you through the process.
Garret my salesman was patient and informative and helped me find the car we needed
Garret my salesman was patient and informative and helped me find the car we needed
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. Our team at Land Rover Paramus is glad to have been helpful. We appreciate your feedback.
Starting with the first day of viewing trucks Makes & Models and the rest of the experience a rather unique evolution.
Starting with the first day of viewing trucks Makes & Models and the rest of the experience a rather unique evolution.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Land Rover Paramus. We appreciate your positive feedback.
Knowledgeable and experienced sales staff, no pressure environment, they made buying a car fun like it should be
Knowledgeable and experienced sales staff, no pressure environment, they made buying a car fun like it should be
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recognizing our sales team’s approach. We’re glad you found the car buying experience enjoyable at Land Rover Paramus. Your feedback is appreciated.
Excellent service, fantastic sales technique, it's impossible not to be impressed. I think this is my 3rd or 4th car, Paramus Land Rover
Excellent service, fantastic sales technique, it's impossible not to be impressed. I think this is my 3rd or 4th car, Paramus Land Rover
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Land Rover Paramus. We appreciate your positive feedback about our service and sales approach. We look forward to assisting you again.
Great service Friendly salespeople especially dotyand Mannie .. Always satisfy the customer and always find the car your looking for. And quick reliable service
Great service Friendly salespeople especially dotyand Mannie .. Always satisfy the customer and always find the car your looking for. And quick reliable service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing our team's effort. We appreciate your feedback on our service and reliability at Land Rover Paramus.
Another fabulous experience with the dealership, and particularly with Servet Acar. Every step of the buying process was handled efficiently and professionally. From the actual sale to the financing and beyond, everything was flawless. Love my new car!
Another fabulous experience with the dealership, and particularly with Servet Acar. Every step of the buying process was handled efficiently and professionally. From the actual sale to the financing and beyond, everything was flawless. Love my new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Land Rover Paramus. We're glad the buying process went smoothly and that you love your new car. We appreciate your feedback.
They were very informative and knowledgeable and honest and help ful. All was very good!
They were very informative and knowledgeable and honest and help ful. All was very good!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback. We appreciate you recognizing our team's knowledge and honesty at Land Rover Paramus.