Skip to main content

Land Rover Paramus

(367 reviews)

Reviews

(367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

This is the first time I felt like a value customer after...

This is the first time I felt like a value customer after working with Anthony Nguyen.. he deserves more than 10 stars the way he took care of my LR4 issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It’s getting better and better, keep up the good team...

It’s getting better and better, keep up the good team work, it shows when everyone is working as a team, the result is more business and better business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Maribel in service is excellent. TheY finished my car...

Maribel in service is excellent. TheY finished my car very fast and did it right. The loaner I received was in excellent condition very clean. I was a little apprehensive going because of Covid but all my thoughts were unfounded. I would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service. Maribel is incredible,...

Excellent customer service. Maribel is incredible, always going beyond and above, such pleasure to deal with!!! I would definitely recommend the dealership because of her and her customer service skills!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Stanley in service and JOHN VIOLA dismiss their customers...

Stanley in service and JOHN VIOLA dismiss their customers needs and only care about reviews They will yes you & fail to act They failed in service TWICE in a 6 month period Not once but twice! The worst dealership I have had to use since owning a vehicle for 20 years! For a high line car this dealership’s service department is the absolute worst John viola is rude and unprofessional Stanley lacks any knowledge or customer service experience Buyers beware Don’t use this dealership for any service needs

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Brendan was our salesman and he was wonderful!!!! He made...

Brendan was our salesman and he was wonderful!!!! He made our deal go smoothly and had our vehicle delivered the same day as the location was a three hour drive from us. Marco was great as to getting the paperwork done quickly for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Let's face it, today you can purchase a new vehicle...

Let's face it, today you can purchase a new vehicle online and possibly save some money, however what you can't get online is service. These are high end vehicles that demand the best in support and service. This is exactly what you get at Land Rover Jaguar Paramus, simply put Excellence!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AJ always is attentive and informative service was quick....

AJ always is attentive and informative service was quick. Paramus JLR is a dealer I would and have recommended to others. Always ready to answer questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very impressed with the high quality level of...

I was very impressed with the high quality level of service provided by Freddy Leon and how smooth my transaction went. He ensured all my questions were answered and my concerns were addressed. I was attended quickly and conveniently done with everything in a couple of hours. Freddy seamlessly orchestrated each process with the rest of the team adding value to my purchasing experience at this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Verbal offers mean Zippo

I was offered a winner deal I thought but after 4 months of waiting for a payoff on the old lease. They said that was a mistake. WHAT??!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No