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Land Rover Paramus

(371 reviews)

Reviews

(371 reviews)

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Richard

Friendly prompt service with out an up sale with an excellent s parts department and highly trained repair staff to address even for the most complicated issues

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service here is always great

Always a great job in the service department. My advisor was courteous and professional and handle every aspect of the service. Even changed my car batteries with the batteries I brought from home. He went the extra mile and did well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

Maribel always take her time, makes the whole process seem less and goes above and beyond !!! The whole process beginning to end is always a pleasure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazingly helpful sales team and finance manager - Dody...

Amazingly helpful sales team and finance manager - Dody Tirpak and Mariel Harkin - made the process as easy as possible, even during Covid. Dody worked very hard to make sure I was able to get the exact vehicle I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This is the first time I felt like a value customer after...

This is the first time I felt like a value customer after working with Anthony Nguyen.. he deserves more than 10 stars the way he took care of my LR4 issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It’s getting better and better, keep up the good team...

It’s getting better and better, keep up the good team work, it shows when everyone is working as a team, the result is more business and better business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Maribel in service is excellent. TheY finished my car...

Maribel in service is excellent. TheY finished my car very fast and did it right. The loaner I received was in excellent condition very clean. I was a little apprehensive going because of Covid but all my thoughts were unfounded. I would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent customer service. Maribel is incredible,...

Excellent customer service. Maribel is incredible, always going beyond and above, such pleasure to deal with!!! I would definitely recommend the dealership because of her and her customer service skills!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Stanley in service and JOHN VIOLA dismiss their customers...

Stanley in service and JOHN VIOLA dismiss their customers needs and only care about reviews They will yes you & fail to act They failed in service TWICE in a 6 month period Not once but twice! The worst dealership I have had to use since owning a vehicle for 20 years! For a high line car this dealership’s service department is the absolute worst John viola is rude and unprofessional Stanley lacks any knowledge or customer service experience Buyers beware Don’t use this dealership for any service needs

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Brendan was our salesman and he was wonderful!!!! He made...

Brendan was our salesman and he was wonderful!!!! He made our deal go smoothly and had our vehicle delivered the same day as the location was a three hour drive from us. Marco was great as to getting the paperwork done quickly for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.