Reviews
This is the first time I felt like a value customer after...
This is the first time I felt like a value customer after working with Anthony Nguyen.. he deserves more than 10 stars the way he took care of my LR4 issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s getting better and better, keep up the good team...
It’s getting better and better, keep up the good team work, it shows when everyone is working as a team, the result is more business and better business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maribel in service is excellent. TheY finished my car...
Maribel in service is excellent. TheY finished my car very fast and did it right. The loaner I received was in excellent condition very clean. I was a little apprehensive going because of Covid but all my thoughts were unfounded. I would recommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service. Maribel is incredible,...
Excellent customer service. Maribel is incredible, always going beyond and above, such pleasure to deal with!!! I would definitely recommend the dealership because of her and her customer service skills!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stanley in service and JOHN VIOLA dismiss their customers...
Stanley in service and JOHN VIOLA dismiss their customers needs and only care about reviews They will yes you & fail to act They failed in service TWICE in a 6 month period Not once but twice! The worst dealership I have had to use since owning a vehicle for 20 years! For a high line car this dealership’s service department is the absolute worst John viola is rude and unprofessional Stanley lacks any knowledge or customer service experience Buyers beware Don’t use this dealership for any service needs
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Brendan was our salesman and he was wonderful!!!! He made...
Brendan was our salesman and he was wonderful!!!! He made our deal go smoothly and had our vehicle delivered the same day as the location was a three hour drive from us. Marco was great as to getting the paperwork done quickly for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Let's face it, today you can purchase a new vehicle...
Let's face it, today you can purchase a new vehicle online and possibly save some money, however what you can't get online is service. These are high end vehicles that demand the best in support and service. This is exactly what you get at Land Rover Jaguar Paramus, simply put Excellence!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AJ always is attentive and informative service was quick....
AJ always is attentive and informative service was quick. Paramus JLR is a dealer I would and have recommended to others. Always ready to answer questions
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very impressed with the high quality level of...
I was very impressed with the high quality level of service provided by Freddy Leon and how smooth my transaction went. He ensured all my questions were answered and my concerns were addressed. I was attended quickly and conveniently done with everything in a couple of hours. Freddy seamlessly orchestrated each process with the rest of the team adding value to my purchasing experience at this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Verbal offers mean Zippo
I was offered a winner deal I thought but after 4 months of waiting for a payoff on the old lease. They said that was a mistake. WHAT??!!
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase