Reviews
oil filter catastrfy
DAVE IS TRULEY A WONDERFUL PERSON HE GOES WELL ABOVE ANYONE WE HAVE EVER DELT WITH !EVEN COMMING BACK AFTER HOURS TO ASSIST US.IT IS RARE TO FIND SOMEONE WHO REALLY CARES THESE DAYS.HOLD ON TO HIM,HE IS A BIG PLUS FOR YOUR BUISNESS!!!!HE HAS A HOMEMADE PIE COMMING HIS WAY!THANK YOU DAVE GROVER.FROM LORRAINE AND DAVE MOSINIAK
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, a PIE? Dave better share! All kidding aside, it's our pleasure to have you here with us. We will definitely send your regards to Dave. See you again soon!
super service
very friendly and helpful service team, especially dave g. fast in and out the door for oil change. nice waiting area. will return and recommend this location.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It was our pleasure to get you in, out and back on the road in no time at all.
My Outlanders oil change
The manager was very informative and helpful. He explained the process very well! The workplace was very clean and tidy. The manager explained what is necessary in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! It was our pleasure to have you with us.
Wonderful service!!!
The staff at the ken pollack service center and sales team are the best! They are professional, warm, and welcoming. They go out of their way to make sure every detail is taken care of. I would highly recommend this service center and sales team. I wouldn't go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Aw, thanks! You're making us blush! It's our pleasure to take care of you while your with us and on the road. Thanks for such a great review.
Easy process
From the minute we walked into the dealership it was customer centric. Everyone was knowledgeable and helpful. Start to finish they were amazing. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Barbara! Welcome to the Ken Pollock Mitsubishi Family!
Good experience
I purchased a used vehicle from this dealer that I had fond on car gurus. I got a very fair price for the vehicle and walked out feeling very good about my purchase. The finance officer was able to get me a super rate and the salesman Dave Chesko was very nice and fair. Not being from the area Dave even suggested a great place to eat “the loading dock” which was fantastic. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Glad to hear you had a great experience! And looks like some good eats too! All the best in your new ride.
Two safety recalls
My vehicle was taken in for two safety recalls. Dan and Dave were instrumental in keeping me informed on the progress of the repairs. They worked through a few issues and completed the repairs successfully.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! It was our pleasure to have you with us.
Rob Montague in Sales was great!
I found Rob Montague to be kind, honest, professional and no-pressure. He very patiently handled my situation and my indecisiveness without making me feel bad or awkward. I am very grateful. I purchased just what I needed and have no buyers remorse at all I would highly recommend him and the dealership! I chose Mitsubishi over Honda and Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're happy to help you find the right vehicle for you and are more than excited that you decided to choose Mitsubishi! Welcome to our dealership family and best of luck in your new ride!
Highly recommend!
Great place, awesome staff, awesome service. Was so pleased the first time I was here I went back when it was time for an upgrade. I couldn’t be happier with my choice of dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Ken Pollock Mitsubishi! We're happy to have you as a part of our Auto Group Family!
Great Servive
Brought my vehicle in do an oil change.. called that morning was able to get an appointment for that afternoon. Everyone there is friendly and helpful. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We are happy to know that everything went smoothly and our staff provided you with efficient and friendly service. Let us know if there is anything else we can help you with. We look forward to assisting you again!