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Ken Pollock Mitsubishi

(309 reviews)
Visit Ken Pollock Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Absolutely Awesome

Great dealership with awesome people. I would highly recommend this dealership to all my friends and family, will definitely be buying another vehicle from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for spreading the word! See you again soon.

Knowledgeable and very friendly.

Fast service. Dave was very friendly and knowledgeable . They fixed the recall and gave me several tips on driving my electric vehicle. Would recommend Pollack Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're always here for you whether it's a tip or trick! See you again soon.

Good people to work with.

Quick service with friendly people. I would like if the waiting area was better taken care of and maybe bigger some how. Happy overall though.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your experience. We have passed along your suggestions. Hope to see you again in the future!

Great place!

Great place to purchase a new vehicle. All employees went above and beyond our expectations. They were very knowledgeable and helpful with all questions and concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your recent experience. Welcome to the Ken Pollock Mitsubishi Family!

Excellant

Was in for inspection , oil change and brake repair. Your service manager Dave was very corteous and informative. Will use Ken Pollock in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thanks for the review! It was our pleasure. Hope to see you again!

Service Department

Dave and his staff go above and beyond to make your Service Experience a pleasure. Answered all my question in a professional and helpful manner. I' m so glad that I bought my car from KEN POLLOCK.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the review! We are so happy to hear of your excellent experiences with our dealership. Thanks for being a part of the family!

Knowledgeable sales person

Dave Chesko was patient and knowledgeable with us when showing us Mitsubishi Outlander. He even offered to help us after the purchase of our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congratulations! Enjoy your new vehicle. Let us know if there is anything we can help with. Welcome to the Ken Pollock Mitsubishi Family.

Fantastic Customer Service

We dread the car buying "experience". We went to 4 or 5 different dealerships, including Ken Pollock Mitsubishi. After the experiences we had at the other places we decided Ken Pollock was where we were going with. Our salesman Dave was by far the nicest, kindest, most knowledgeable person we dealt with and besides for deciding on the Outlander, Dave was part of our deciding factor as well. We would definitely recommend Ken Pollock Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your new Outlander! We appreciate you taking the time to review your experience with Dave and our dealership. Welcome to the Ken Pollock Mitsubishi Family!

They were fantastic from start to finish

From the moment I walked in the door to when he walked me out they were great. Answered all my questions and was very patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate it.

Great

The people there where welcoming and made me feel great they did not exist my time for right to my car in time and had me back out on my way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! It was our pleasure to have you here with us!