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Ken Pollock Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (309 reviews)
Visit Ken Pollock Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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best service dept. ever!!!!

Dave & his service team are the best! Very helpful, informative and thorough. Definitely will keep coming back & spread the good word. Great service team always

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and the recommendation!

Service

Courtesy towards customer highly recommend this place to anyone interested in going to the facility . This dealership has the potential of doing great things for the local community

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the review. Welcome to the Ken Pollock Mitsubishi family!

Best car bying experience I ever had

This was by far the best car bying experience I ever had. Nathan was super friendly and accommodating. Drew was also the best!! I love my new Mirage!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Mirage! We thank you for taking the time to review your experience. Enjoy many safe and happy miles!

Excellent service dept!!!

Dave and his crew do the best work out there period. Very knowledgeable and always ready on time. Do your self a favor take it to the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and the recommendation!

Very impressed

I came for an oil change that I won a gift certificate for. I was never at this dealership before but we will definitely be back. The staff was all so nice and very professional. I was there for a “free service” but still felt like I was being treated like A paying customer. Myself and my husband decided this is where we will be going from now on. Plus, my car and tires looked spectacular after the carwash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your winnings! It was our pleasure and we are happy to hear that you will be a member of the Ken Pollock Mitsubishi family!!

Great service

Everyone was extremely helpful in getting my car inspected. The staff was quick with setting up the appointment as well as servicing it. Top notch service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We are here for you if you need anything.

They did a great job helping me for that thank you

This i can say i am really happy with my new truck so again id like to thank Nathan for all that he did and to Drew. Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear it. Enjoy that new truck!

Amazing experience

I had such an easy experience here! Everyone was so helpful and walked me through the buying process with ease! Will always recommend them! Great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and the recommendation! We appreciate it! Congrats!

Great service

Excellent service which was completed on time. Service given by Dave Grover who is knowledgeable and capable. Will return when other service is needed on my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! It was our pleasure!

Mitsubishi sales experience

A few days before going to Mitsubishi i had a bad experience at the Ken Pollock Nissan Wilkes Barre. The staff at Mitsubishi in Carbondale restored my confidence back in Ken Pollock dealerships. The staff was very friendly and professional and helped get the vehicle i wanted. I would recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for the review and the recommendation. Congratulations and enjoy!