Reviews
Noise problem
Found the noise problem as wheel baring, fixed it and 2 recalls and gave me a loaner car overnight . Couldn't ask for better service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to help! Thanks for the review!
Excellent
Service department is wonderful they go above and beyond for you ... would never take my outlander any where else...... very friendly and helpful ... would highly recommend them!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You are making us blush! Thank you very much. It is our pleasure!
Highly recommended!
We worked with dave at the dealership. He was amazing! Super nice, honest and no xxxxxxxx like other places we've used in the past. We also worked with drew in finance. He was also amazing with getting our payments down! He was also super nice and a pleasure to work with! The car we got was at am amazing deal as well! We love it! I would highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure. Congrats, again!
great dealership to deal with
we were looking for a 2018 outlander sport. when I walked in the salesman David had a set of key sin his hand for an outlander, after test drive the vehicle outperformed anything else we looked at, we purchased it, everyone we dealt with at the dealership was very professional and friendly,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bob. Congrats on your Outlander Sport. Enjoy many safe and happy miles. Thanks for the review!
Service manager
Dave Grover the service manager at Ken Pollock Mitsubishi is very knowledgeable and willing to go above and beyond to make sure your satisfied with the service you have received. I trust Dave and his team totally with my vehicle. I look forward to a long relationship with the service department at KP mitsubishi
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much. We are here for you if you need anything.
very professional dealership.
the people who work there are very honest and professional. they cover everything. I would highly recommend them and the dealership. when we picked up the outlander it was very clean and filled with gas, they made sure we didn't have any questions before we left, they also followed up on the sale to make sure we were happy. Thank you David Baum and Drew Dolder.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Outlander. It was our pleasure and we are happy to hear you are enjoying.
Maintenance
Nice people around very accommodating and helpful specially in our needs in the car maintenance and before we apply to get the vehicle. Thank you so much guys and Godbless
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!
Great Service
Service Manager was great Staff was very friendly and helpful They did a great job washing and inspecting my car. VERY GOOD i’ll Be back again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much. It was our pleasure!
Great
Dave the salesperson was real good.Drew the finance guy is very good at his job.Dave the service manager very helpful. This is the 3rd vehicle we have bought .We stopped at 3:30 on a Saturday with them closing at 4.Dave and Drew stayed Late to accommodate us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations! Thank you for taking the time to review your experience. We appreciate you being a loyal member of the Ken Pollock Mitsubishi family!
14 Dodge Grand caravan
We came to look at a van. David was very helpful and worked with us concerning the price and was able to give me what I would have gotten for my old van if I had scrapped it. I never bought a vehicle from a dealership before but based on working with David I would come back to this dealership in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you for taking the time to review your experience. We look forward to working with you again!