Skip to main content

Ken Pollock Mitsubishi

(309 reviews)
Visit Ken Pollock Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Noise problem

Found the noise problem as wheel baring, fixed it and 2 recalls and gave me a loaner car overnight . Couldn't ask for better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to help! Thanks for the review!

Excellent

Service department is wonderful they go above and beyond for you ... would never take my outlander any where else...... very friendly and helpful ... would highly recommend them!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

You are making us blush! Thank you very much. It is our pleasure!

Highly recommended!

We worked with dave at the dealership. He was amazing! Super nice, honest and no xxxxxxxx like other places we've used in the past. We also worked with drew in finance. He was also amazing with getting our payments down! He was also super nice and a pleasure to work with! The car we got was at am amazing deal as well! We love it! I would highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure. Congrats, again!

great dealership to deal with

we were looking for a 2018 outlander sport. when I walked in the salesman David had a set of key sin his hand for an outlander, after test drive the vehicle outperformed anything else we looked at, we purchased it, everyone we dealt with at the dealership was very professional and friendly,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Bob. Congrats on your Outlander Sport. Enjoy many safe and happy miles. Thanks for the review!

Service manager

Dave Grover the service manager at Ken Pollock Mitsubishi is very knowledgeable and willing to go above and beyond to make sure your satisfied with the service you have received. I trust Dave and his team totally with my vehicle. I look forward to a long relationship with the service department at KP mitsubishi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much. We are here for you if you need anything.

very professional dealership.

the people who work there are very honest and professional. they cover everything. I would highly recommend them and the dealership. when we picked up the outlander it was very clean and filled with gas, they made sure we didn't have any questions before we left, they also followed up on the sale to make sure we were happy. Thank you David Baum and Drew Dolder.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Outlander. It was our pleasure and we are happy to hear you are enjoying.

Maintenance

Nice people around very accommodating and helpful specially in our needs in the car maintenance and before we apply to get the vehicle. Thank you so much guys and Godbless

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Great Service

Service Manager was great Staff was very friendly and helpful They did a great job washing and inspecting my car. VERY GOOD i’ll Be back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much. It was our pleasure!

Great

Dave the salesperson was real good.Drew the finance guy is very good at his job.Dave the service manager very helpful. This is the 3rd vehicle we have bought .We stopped at 3:30 on a Saturday with them closing at 4.Dave and Drew stayed Late to accommodate us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! Thank you for taking the time to review your experience. We appreciate you being a loyal member of the Ken Pollock Mitsubishi family!

14 Dodge Grand caravan

We came to look at a van. David was very helpful and worked with us concerning the price and was able to give me what I would have gotten for my old van if I had scrapped it. I never bought a vehicle from a dealership before but based on working with David I would come back to this dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for taking the time to review your experience. We look forward to working with you again!