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Ken Pollock Mitsubishi

(309 reviews)
Visit Ken Pollock Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Only place I will buy a car from now on

Ken Pollack made buying a car a joy! They never pushed me into buying a car I didn’t want, and they went above and beyond to find the perfect car for me. Even Information I never thought to ask was provided....this is the only place I will ever buy cars from again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much, Katie! We are happy to help!

Bought a 2018 Hyundai Tucson SEL from Dave Baum. They...

Bought a 2018 Hyundai Tucson SEL from Dave Baum. They were able to negotiate pricing via text which was very convenient. No hidden fees, dealer prep, blah blah blah just Tax Title and Tags. It was a seamless transaction. Gassed it up and detailed it before pick up. Would buy from again and recommend to anyone who is looking for an honest dealer. I have been looking for months before I bought this car and have encountered many dealers with misleading online pricing and with outrageous fee's. It was nice to find one that does not do that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Kyle! Congratulations. It was our pleasure. Thank you for taking the time to review your experience. Enjoy!

great place to buy a car

Great place great people helpful friendly will go out of their way to make sure you get in the right car for you we'll be going there again soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much, Chris! We are here whenever you need us!

I never write reviews but there service is absolutely...

I never write reviews but there service is absolutely amazing I’m shocked the fact that they wash your car no matter what you are there for! Highly recommend definitely doing all my business with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you very much for the review. We appreciate it!

All the time

I gave the rating I did simply because Ken Pollack Mitsubishi is really a caring place. They actually treat women fairly and equally as a man. Meaning to say I don’t feel like I don’t know anything, on the contrary I learn much more more. Their service department is very knowledgeable and their work ethic is superb. I would always go to Ken Pollock for future purchases of vehicles and services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello! Thank you for your review. It is our pleasure and we are here for anything you may need.

Mileage service

Great service, great workers, always friendly and helpful. service was done in a timely manner, they were very informative, and even wash my car when they were done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the review. We're happy to have been able to get you back on the road in no time!

Easy and pleasant

Friendly ,easy care. Very accommodating,I recommend highly. Bought preowned vehicle ,not a Mitsubishi ,was rated by cargurus as $2300below average cost and rated best buy car listed to 26k and just dropped20 24k and lower price given to me even though in lot for26k

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Butch! Congrats again on your new vehicle. Enjoy many safe and happy miles!

Used 2014 Volvo from KP Mitsubishi

Nice car. Didn’t give me a lug but for my tire so I’m driving 4/5 on rear drivers side tire. Not safe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi AdamD! Thank you for the review. Please give us a call should you have any concerns with the vehicle and we will do our best to help. Thank you!

Best place to buy a car

Everyone was so friendly and helpful and made my buying experience such a great and memorable day, would highly recommended this dealership to my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the review and the recommendation! We are so happy to hear how much you enjoyed working with us. Welcome to the Ken Pollock Mitsubishi family!

Service Dept.

Stopped to see if I could get my vehicle serviced and tires rotated without a appointment and was treated great. I asked if I could wait and told them I was in no hurray, they took my vehicle in, offered me something to drink and a snack in a very pleasant waiting room. Dave, the service manager, treated me with respect and is very friendly, even offered to wash my vehicle before I left, but passed because it was clean. Will be coming back again and will recommend your dealership to other people. My experience in the past with Dave in your service department has also been very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the review. It was our pleasure to get your vehicle right in and back on the road again. We appreciate your recommendation!