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2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award

Reviews

(136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Step One Niceville from DealerRater.

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Great Buying Experience!

Thanks to Larry Campbell I was able to get the SUV that I have been looking for for months!! He was very personable and kept in touch with me as I searched for the best deal!! I appreciate his honesty and professionalism before, during and after the sale!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome!!!

My family and I had an amazing experience at this dealership!! I cannot say enough about Larry. He was very honest, nice and professional. He took great care of my husband and I. It was so worth the drive from Mobile, Alabama. He made sure my boys had balloons, juice, chips and anything they needed to keep them entertained while we did our paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase

Thank you for a great purchase. I enjoyed working with Larry and all the people at Performance Cars Niceville. The Nissan Frontier is exactly what I needed. I will be back for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Car Dealership

Great employees and great deals. They work to help you find the right car for you. The employees help to make the price work for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Another Great Car Buying Experience

Over the years, my family has purchased three vehicles from this dealership. We keep going back because they always have (1) the inventory of quality vehicles (2) a variety of what we are looking for (3) great customer service and (4) the best prices around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Car, Great Service, Great Prices

Recently purchased a used car for my daughter from Larry Campbell at Performance Cars of Niceville. He found exactly what we were looking for, for the price we were looking for.... she's thrilled with her car! Highly recommend Larry and Performance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bob Weller great salesman

Went to this dealership to buy my first car and was fortunate to have Bob as my salesman. He did everything in his power to make sure the buying experience was easy. He took me to the dealership's other lots to make sure I was happy my choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service

Bought my car here recently and the whole team were very friendly and helpful. Bob in particular went out of his way to make the whole experience as enjoyable as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A good, local source for pre-owned cars!

This week my daughter and I purchased a pre-owned car for her from Lee Automotive. Our Sales Consultant was Bob Weller, who did a great job advising us on which cars suited our needs and price range. Then he sent us emails describing several cars, and listing all the information we needed to narrow down our search. When we finally went to the dealership to test drive cars, Bob patiently answered all our questions and accompanied us on our drives. He gave us ample time to discuss our purchase privately, and compare cars using Consumer Reports. At no time did I feel pushed or hurried into making a decision. I also feel Bob tried hard to get us a fair price, although it was slightly higher than expected, due to the dealer's fee. A buyer should take this fee into consideration, when deciding how much to spend on a car. Overall, I was pleased with our car-buying experience and would not hesitate to recommend Lee Automotive and Bob Weller to anyone looking for a per-owned car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Larry Campbell was great!

All was good until we were signing the paperwork - it showed a "Delivery Fee", but every salesman was so happy to tell us that the car we purchased was acquired right on that lot. Our questions was "Where was it delivered from?" The only answer we got was "every lot adds in a delivery fee". Thank you -

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.