Reviews
I was met and treated with kindness and expertise. Dixie...
I was met and treated with kindness and expertise. Dixie was very good yuck to take care of my needs and suggest further service that was due shortly. She saved me another trip to the dealership. The wait time was as was explained and the offer to take me home was ext need and I refused it as I had a book to read. The car was finished and delivered to me on time and fully prepared for my continued use.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
same BAD experience as others-they use ipad to hide fees....
same BAD experience as others-they use ipad to hide fees. they suggest things and add them onto the price without you specifically agreeing to them. got charged more than listed due to "getting it ready" fee for a vehicle that was under warranty and needed nothing from them. also got scammed on the 'flashing brake light' and a service to disinfect the vehicle that was $1000 and has to be used in a certain time period. we did not expect to be scammed so badly by a "reputable" dealer and i'm very disappointed. don't buy from here--go to somewhere where the price is up-front and doesn't have added fees on it when you walk in the door. pay attention to what you are signing. truck has some kind of weird wobble when going over bumps that wasn't apparent in test drive on smooth pavement, and is likely a design flaw since the truck is new and suspension is not worn out
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bad experience--added fees, hidden pricing on ipad
same BAD experience as others-they use ipad to hide fees. they suggest things and add them onto the price without you specifically agreeing to them. got charged more than listed due to "getting it ready" fee for a vehicle that was under warranty and needed nothing from them. also got scammed on the 'flashing brake light' and a service to disinfect the vehicle that was $1000 and has to be used in a certain time period. we did not expect to be scammed so badly by a "reputable" dealer and i'm very disappointed. don't buy from here--go to somewhere where the price is up-front and doesn't have added fees on it when you walk in the door. pay attention to what you are signing.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Service on my Pathfinder was an awesome and easy...
Service on my Pathfinder was an awesome and easy experience at Tim Dahle Nissan. The service team was so helpful and made the whole process seamless and painless. No regrets about choosing to bring my vehicle to this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service! was able to confirm the problem without an...
Great service! was able to confirm the problem without an appointment. Parts were onsite and they had us back on the road the next day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Like deception? Like games? Like "internet prices" that...
Like deception? Like games? Like "internet prices" that are not honored unless you pay for ad-ons? Like being required to buy warranties? Like paying extra if you pay cash or don't use "dealer-arranged financing"? Like being required to finance entire purchase without allowing a down payment? Like getting multiple (3+) phone surveys? Like wasting your time? My experience: Didn't buy a car due to the following. Internet Price $17,222. Actual "out the door" price $21,751. To get the internet price, Tim Dahle reps would not allow a cash purchase and required financing the car through their "dealer-arranged financing" using "likely no credit-unions" - otherwise pay $1,300 more than the "internet price". AND, to get the "internet price" there was a requirement to pay for each of the following: $350 "Drive Pur" fee for one year, $129.99 "One year maintenance program", $199 for "Brakes Plus", $299 "Key Replacement", and $299 for "VTR Transfer". The $17,222 internet price was really $19,799, Add dealer doc fee, taxes, and license and the price was $21,751.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Worst Experience
Like deception? Like games? Like "internet prices" that are not honored unless you pay for ad-ons? Like being required to buy warranties? Like paying extra if you pay cash or don't use "dealer-arranged financing"? Like being required to finance entire purchase without allowing a down payment? Like getting multiple (3 ) phone surveys? Like wasting your time? My experience: Didn't buy a car due to the following. Internet Price $17,222. Actual "out the door" price $21,751. To get the internet price, Tim Dahle reps would not allow a cash purchase and required financing the car through their "dealer-arranged financing" using "likely no credit-unions" - otherwise pay $1,300 more than the "internet price". AND, to get the "internet price" there was a requirement to pay for each of the following: $350 "Drive Pur" fee for one year, $129.99 "One year maintenance program", $199 for "Brakes Plus", $299 "Key Replacement", and $299 for "VTR Transfer". The $17,222 internet price was really $19,799, Add dealer doc fee, taxes, and license and the price was $21,751.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The absolute worst
Do not go here to buy a car, these guys are the absolute worst. If I could leave 0 stars, I would. Cash will seem helpful and will tell you that he'll "fight for you" to get good financing but in reality is just a scammer like the rest of them. Complete bait and switch deal. Grin is ridiculous, is not above screaming in your face if you say something he doesn't like. Super aggressive. Terrible experience, take my advice and do not go here.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Danger!!!
2003 VW Beetle for sale, opened the hood and there were plastic plumbing fixtures used to repair the engine! All door handles were broken too. Vehicle definitely does not meet safety standards.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jennifer, we're disappointed to hear of the negative experience you had at our location.
Bad display all around
Called yesterday, had the cash to purchase the vehicle outright, but was seeking financing to help boost my credit, was told I could not get financed for such a small amount, refused to help me. I will not be buying a car from these guys ever.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.