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Tim Dahle Bountiful

(422 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday Closed Closed

Inventory

About our dealership

This seller has been on Cars.com since March 2024.
Tim Dahle Nissan Bountiful Big City Selection | Small Town Experience Shop New Nissan Cars, Trucks & SUVs Our stock of new autos, trucks, and SUVs available to be purchased in the Greater Bountiful, UT area. Drivers from North Salt Lake, UT run to our dealership to investigate the top notch models we have accessible. Our dealership serves the Greater Bountiful area and makes it simple for drivers to sift through various Nissan choices like the Sentra and 370Z. We even have the intense Frontier accessible.
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Service center

Phone number (801) 335-9630

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Reviews

(422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tim Dahle Bountiful from DealerRater.

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They were faster than expected They kept me informed I wish they would of had more loaner cars while they had the vehicle

They were faster than expected They kept me informed I wish they would of had more loaner cars while they had the vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We always strive to keep our customer updated and happy! We hope to see you soon.

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Been a great Partnership. Wish I can afford to buy another Car from them again.

Been a great Partnership. Wish I can afford to buy another Car from them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so thrilled to hear that your experience was up to and exceeded expectations! Thank you sincerely for your business.

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For the last year, Tim Dahle Nissan has worked with me and my budget to get a used car and keep up its maintenance. Thank you.

For the last year, Tim Dahle Nissan has worked with me and my budget to get a used car and keep up its maintenance. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review! We are thrilled to hear that you enjoyed your experience at Tim Dahle Nissan in Bountiful. We look forward to your next visit!

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good diagnostic and oil change but gave me no help on how to discard carcaus

good diagnostic and oil change but gave me no help on how to discard carcaus

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We always strive to provide knowledgeable and well-done service. Please contact us if you need anything more in the future!

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Great Opportunity, Such A Sad Result (for them). I came to them looking to replace my 2001 Tundra with an exact copy. I was even willing to fly out from Minnesota to do so, BUT, they kept changing the price (they raised it by 9K after I initially contacted them), appeared to ghost me when I asked for additional details and ultimately didn't seem to care about a sale. The salesman was pleasant but seemed inexperienced for 8 years with them and when I tried to make arrangements that would guarantee that they wouldn't sell the truck from under me while on the way out, they never replied. For a 26 year old vehicle that has been on their lot for over 5 months, they didn't seem to want to move it. Ultimately, I spent my money elsewhere. I was advised to run, not walk away from this dealer. Others may have different/better experiences but from my perspective, Be Wary, Be Very Wary. It could have been such a good deal for everyone, SO SAD.

Great Opportunity, Such A Sad Result (for them). I came to them looking to replace my 2001 Tundra with an exact copy. I was even willing to fly out from Minnesota to do so, BUT, they kept changing the price (they raised it by 9K after I initially contacted them), appeared to ghost me when I asked for additional details and ultimately didn't seem to care about a sale. The salesman was pleasant but seemed inexperienced for 8 years with them and when I tried to make arrangements that would guarantee that they wouldn't sell the truck from under me while on the way out, they never replied. For a 26 year old vehicle that has been on their lot for over 5 months, they didn't seem to want to move it. Ultimately, I spent my money elsewhere. I was advised to run, not walk away from this dealer. Others may have different/better experiences but from my perspective, Be Wary, Be Very Wary. It could have been such a good deal for everyone, SO SAD.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to express your concerns. Looks like they had to put a new motor in the Tundra and that was the reason for the increase of the price. It was an unexpected repair that while someone was test driving the vehicle. Reach out for any other concerns or if your still interested in the Tundra. Regards, Grin Pearce General Manager. 8018423251

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I would NOT recommend Tim Dahle Nissan in Bountiful. If you must go, document EVERYTHING in writing, screenshot all communications, and be prepared for pushback. Beware—they do not stand behind their work. I brought my 2015 Nissan Armada to Tim Dahle Nissan in Bountiful for an ECM replacement. The repair was very expensive and took several weeks. Upon picking it up the first time, the heater wasn't working on the short drive home—something that functioned perfectly when I dropped it off. I called the next day, pointing out it likely got disconnected during the repair. After back-and-forth, they quoted ~$400 for the heater control valve. Escalation to corporate took days, and they offered to cover half of an $800 repair (suddenly the quote doubled). I had a screenshot of the original $400 estimate and showed it to them—miraculously, they then agreed to cover the valve repair for free. Picked it up the second time, tested full heat on the 2-mile drive home—it seemed fixed. A few days later on a trip to California, new issues emerged that were never present before: Heater only hot at max 90° (cold air at 84° or lower)—classic blend door actuator disturbance from dash work. A/C no longer blows cold (discovered in CA warm weather; would've been unknown in Utah winter). Strong exhaust smell at idle/stop lights. These clearly tie to the ECM/dash/under-hood work performed. When I contacted them, they dismissed it saying I "should have brought it in before leaving" and refused any assistance. Grateful they eventually covered the valve (after pressure), but deeply disappointed in the lack of accountability for obvious post-repair problems and the quote-doubling tactic. It feels dishonest. I would NOT recommend Tim Dahle Nissan in Bountiful. If you must go, document EVERYTHING in writing, screenshot all communications, and be prepared for pushback. Beware—they do not stand behind their work.

I would NOT recommend Tim Dahle Nissan in Bountiful. If you must go, document EVERYTHING in writing, screenshot all communications, and be prepared for pushback. Beware—they do not stand behind their work. I brought my 2015 Nissan Armada to Tim Dahle Nissan in Bountiful for an ECM replacement. The repair was very expensive and took several weeks. Upon picking it up the first time, the heater wasn't working on the short drive home—something that functioned perfectly when I dropped it off. I called the next day, pointing out it likely got disconnected during the repair. After back-and-forth, they quoted ~$400 for the heater control valve. Escalation to corporate took days, and they offered to cover half of an $800 repair (suddenly the quote doubled). I had a screenshot of the original $400 estimate and showed it to them—miraculously, they then agreed to cover the valve repair for free. Picked it up the second time, tested full heat on the 2-mile drive home—it seemed fixed. A few days later on a trip to California, new issues emerged that were never present before: Heater only hot at max 90° (cold air at 84° or lower)—classic blend door actuator disturbance from dash work. A/C no longer blows cold (discovered in CA warm weather; would've been unknown in Utah winter). Strong exhaust smell at idle/stop lights. These clearly tie to the ECM/dash/under-hood work performed. When I contacted them, they dismissed it saying I "should have brought it in before leaving" and refused any assistance. Grateful they eventually covered the valve (after pressure), but deeply disappointed in the lack of accountability for obvious post-repair problems and the quote-doubling tactic. It feels dishonest. I would NOT recommend Tim Dahle Nissan in Bountiful. If you must go, document EVERYTHING in writing, screenshot all communications, and be prepared for pushback. Beware—they do not stand behind their work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tom, thank you for taking the time to express your concerns. Unfortunately, due to the lack of information, we are unable to pull up a record of repairs for you. Additionally, Sebastian Stratmann no longer works for us and hasn't for quite some time. We are more than happy to attempt working out a solution with you. Please take a moment to reach out to our service center at (385)324-3663 and we would be more than happy to assist you!

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Bought a used 2024 Nissan from the dealership. It was dark when we closed the deal. The next morning we found car had a cracked taillight. Despite the fact that we had minutes before had the dealership put in a new battery in our trade-in (we hadn’t planned on buying a new car), the dealership refused to replace the taillight. The light alone was $450. Do not trust them. Buy elsewhere.

Bought a used 2024 Nissan from the dealership. It was dark when we closed the deal. The next morning we found car had a cracked taillight. Despite the fact that we had minutes before had the dealership put in a new battery in our trade-in (we hadn’t planned on buying a new car), the dealership refused to replace the taillight. The light alone was $450. Do not trust them. Buy elsewhere.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re sorry for the frustration this situation caused. At the time of purchase, the vehicle had no documented or visible taillight damage during inspection or delivery. While we were unable to fully cover the replacement, our Service team was happy to help by installing the new taillight at no charge for labor as a courtesy, with only the cost of the part being your responsibility. Our understanding was that the concern had been resolved at the time of your visit. We appreciate your business and wish you the best moving forward.

Consumer response

After once again, publicly questioning my integrity and honesty by claiming "the vehicle had no documented or visible taillight damage during inspection or delivery," the dealership called and informed me that (oops!) they had delivered to me the wrong the vehicle! They were correct that the right car had no damage and promised to reimburse me for the part I had to pay for on the car with the broken taillight. In spite of how they treated us and the hours we spent in the dealership getting the wrong car fixed, the only compensation they offered was an insincere apology. And that apology didn't come from the used car manager, Cardon Malan, but from the sales person. Malan was no where to be seen. Like I said before: Do not trust them. Buy elsewhere. Having said that, if you have a Nissan, and it needs servicing, the dealership's service department is second to none. If you want your car serviced by a great group of people, Tim Dahle Bountiful is the place to go. I'm baffled how one side of the business can have such lousy customer service and the other side have such wonderful customer service.

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5 stars cause Jason and Levi are goated but overall i rate 3.5-4 stars

5 stars cause Jason and Levi are goated but overall i rate 3.5-4 stars

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Stone, thank you for taking the time to let us know how we did. Please let us know if we can help with any thing in the future!

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Haroon was great! He worked with me over the phone about the price and condition. Since I live 4 hours away I wanted to make sure the vehicle was solid and it was exactly how Haroon described it. Honest and friendly service.

Haroon was great! He worked with me over the phone about the price and condition. Since I live 4 hours away I wanted to make sure the vehicle was solid and it was exactly how Haroon described it. Honest and friendly service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review! We are thrilled to hear that Haroon provided you with an excellent experience. Please let us know if their is anything additional we can help you with in the future!

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If you want a dealership that can turn a simple car purchase into a full-blown hostage situation, Tim Dahle Nissan of Bountiful is the place. The only good thing? The waiting room music. If they sold cars with the same talent they pick playlists, this review wouldn’t exist. The Tiguan was advertised (and priced) as a 7-seater. Reality: five seats, with zero interest in adjusting the price. The brakes shuddered like the car was begging for help, and I made it clear: fix them or no deal. Then came the “included perks” that weren’t included at all. They tried sneaking in $2,000 for a “lifetime battery” and “dynamic brake lights,” plus another $2,300 for a “worry-free guarantee” no one could explain. On a 2022 with 22k miles. Stunning. Six hours later, we agreed on a deal with brake repair in writing. They delivered the car filthy—dog hair, dirty upholstery, streaky windows—and the brakes were still terrible. Their tech supposedly found “no issues,” which was adorable considering nothing had been done. I got a third-party inspection proving otherwise; they preferred trusting their imaginary brake inspection. Fast-forward through three 2-hour round trips. The tech finally rode along and immediately confirmed warped rotors. Cue hours of excuses before they finally approved new rear rotors/pads and refacing the fronts. Meanwhile, the “1.5-hour” detail hadn’t happened after five hours of waiting. By the end, I’d spent 18 hours at this circus. And the grand finale: after repairs, the shuddering was gone—but the brake pedal went to the floor. Their techs somehow introduced air into the brake system. I returned the car again, got a loaner, and the next morning they called to say they had “nothing to do with it” and wanted $200 to bleed the brakes. Yes, they want me to pay to fix the problem they created. I’m now waiting on management to approve the bleed at no cost, because paying for their incompetence is not happening. The car itself? Great. This dealership? A full-scale carnival of incompetence—upsells disguised as freebies, zero accountability, awful communication, and an impressive commitment to wasting your time. Read the reviews I wish I had read… and go absolutely anywhere else.

If you want a dealership that can turn a simple car purchase into a full-blown hostage situation, Tim Dahle Nissan of Bountiful is the place. The only good thing? The waiting room music. If they sold cars with the same talent they pick playlists, this review wouldn’t exist. The Tiguan was advertised (and priced) as a 7-seater. Reality: five seats, with zero interest in adjusting the price. The brakes shuddered like the car was begging for help, and I made it clear: fix them or no deal. Then came the “included perks” that weren’t included at all. They tried sneaking in $2,000 for a “lifetime battery” and “dynamic brake lights,” plus another $2,300 for a “worry-free guarantee” no one could explain. On a 2022 with 22k miles. Stunning. Six hours later, we agreed on a deal with brake repair in writing. They delivered the car filthy—dog hair, dirty upholstery, streaky windows—and the brakes were still terrible. Their tech supposedly found “no issues,” which was adorable considering nothing had been done. I got a third-party inspection proving otherwise; they preferred trusting their imaginary brake inspection. Fast-forward through three 2-hour round trips. The tech finally rode along and immediately confirmed warped rotors. Cue hours of excuses before they finally approved new rear rotors/pads and refacing the fronts. Meanwhile, the “1.5-hour” detail hadn’t happened after five hours of waiting. By the end, I’d spent 18 hours at this circus. And the grand finale: after repairs, the shuddering was gone—but the brake pedal went to the floor. Their techs somehow introduced air into the brake system. I returned the car again, got a loaner, and the next morning they called to say they had “nothing to do with it” and wanted $200 to bleed the brakes. Yes, they want me to pay to fix the problem they created. I’m now waiting on management to approve the bleed at no cost, because paying for their incompetence is not happening. The car itself? Great. This dealership? A full-scale carnival of incompetence—upsells disguised as freebies, zero accountability, awful communication, and an impressive commitment to wasting your time. Read the reviews I wish I had read… and go absolutely anywhere else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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