Reviews
Write a reviewGreat service
Had my oil changed was satisfied with service but was disappointed that my oil life was not reset. Holly was awesome to work with. Tyra was excellent on cashing me out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Always Great Service
Arrived early and they were able to take my truck in early for its oil change. Two service people worked on it and I was out in about 15 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sweet Experience
Thank you Colby! Thank you Andy! You all made buying my new to me Subaru Forester a positive experience. I will definitely be recommending University Auto to my friends and family. I am so happy with my new car. Thank you, thank you, thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, hometown style
Great experience. The staff at University helped us get into the vehicle we were looking for and worked hard to get a financing package we were comfortable with. Will buy here again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
warranty recall
dealership provided me with a rental while they worked on my ram, so I could go to Yakima and visit my mother. this was unexpected and worked out well for me. service was completed with no problems.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Body work and repair, painting
Very pleased with the repair work and paint matching on my vehicle. Excellent service and personnel were very easy to work with. Jeremy and Paul
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Oil change, pre trip check
Received a warm greeting. Got me in right on time and finished so I was able to get to my meeting early!! My wife loved that the car was vacuumed!!!👍👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Scheduled for a Recall
Called for service for a recall notice & was quickly scheduled for a convenient time. On the day of service it was completed in record time. The service also included a ride to & from a location of my choosing in town while service was bei performed...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service at University
We were very pleased with the customer service at University. We have been customers there for many years and will continue to do business with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Received great service for recall item.
I received great service recently for a recall item. I always receive fast and friendly service and can usually get service scheduled within a few days. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair