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University Auto Center CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (272 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New car

Very easy to work with. My experience was not intimidating at all!! So fun to work with Ken and Holly and the rest of the staff. Everyone is so eager to help with any questions etc

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, low pressure, and informative experience.

As a first-time car buyer, I expected to be intimidated by going into a dealership. That wasn’t the case at UAC. They were very welcoming and low-pressure during the whole process. They had good information about the vehicles and answered any questions with patience. Seemed knowledgeable about the vehicles and flexible with looking around at different options and offering test drives. Easy buying experience, everything clearly laid out and explained. A great team to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car Purchase

Mike did a great job in answering any and all questions! He was very informative and willing to go the extra mile. Everyone was helpful and courteous!! Looking forward to driving the new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another Great Experience

I have always had great service at UAC and this time no exception. The staff was friendly and eager to help me get my service work done and get me back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service

University Auto center has great customer service with friendly, efficient staff. They were able to get us in for a service appointment the day we called and got us in and out with about 30 minutes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant experience

University Auto Center Service department is well organized and efficient. My overall experience was very pleasant. I was able to get my car in for an oil change 2 days after I called to make an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and thorough. I had a great experience.

Service center was very organized friendly and honest. I have had some bad experiences with oil changes overfilling setting check engine light way early etc. I have never had to bring a vehicle in for oil changes until this last year I inherited a new vehicle. they have my business from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Repair service

All problems get solved and people are very friendly. People tell me options and give me choices for repairs giving me quotes as what it will cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, We appreciate your business and look forward to seeing you in again for your next service!

Great Customer Service..

The service writer was very accommodating and helpful. My Jeep was taken care of in a very timely manner and I was provided a loaner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2nd excellent car buying experience

We hold onto our vehicles for a very long time and don't enter into new purchases without extensive research and time invested. Fortunately, DJ was patient with our endless questions and seemingly endless decision making process. He found us exactly the Jeep that I wanted, allowed me to take my time with my decision, and was able to put together a financing package that we were both very comfortable and happy with. Holly is amazing to work with. Very knowledgeable, professional, and just fun to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.