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Bob Allen Ford-Ottawa

(115 reviews)
Visit Bob Allen Ford-Ottawa
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–5:00pm 7:00am–6:00pm
Tuesday 9:00am–5:00pm 7:00am–6:00pm
Wednesday 9:00am–5:00pm 7:00am–6:00pm
Thursday 9:00am–5:00pm 7:00am–6:00pm
Friday 9:00am–5:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (877) 431-4705 (877) 431-4705
Used (877) 438-0917 (877) 438-0917
Service (877) 438-9538 (877) 438-9538

Reviews

(115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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DJ are Jason are straight shooters….

DJ are Jason are straight shooters….best dealer in the 4states. Honest guys with reasonable pricing. Awesome car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just purchased a Bronco there today.

Just purchased a Bronco there today. Worked with DJ and it was nice walking into a dealer and not feeling pressured. Thanks cowboy for all your help. Will be back when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We recently purchased a pre-owned Bronco Sport from Bob

We recently purchased a pre-owned Bronco Sport from Bob Allen Ford Ottawa for my wife. DJ, "the Cowboy" assisted us with the purchase. This may have been the easiest auto purchase that I have ever done! DJ made things easy to understand and clearly answered all of our questions. We are very happy with our choice of Bob Allen Ford Ottawa and DJ was awesome! Will us them again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I think they have improved a lot the last couple of

I think they have improved a lot the last couple of years. I have been going to you since I moved here. I do miss Don a lot as he was my salesman. Taylor is a huge asset to the company! And just met her sister, Page.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What a great experience!

What a great experience! Small town dealership that goes the extra mile. Friendly, Knowledgeable, honest and no games. Highly recommend this dealership and its worth the drive. Mikela was amazing to work with and set my mind at ease when it came to buying such an important purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One of the fastest car deals I've done not actually

One of the fastest car deals I've done not actually working for the dealership. DJ was fantastic to work with and he was with us every step of the way. From finding the right car for my wife to arranging the financing to delivery he was there explaining everything and answering all our questions. We were out in under 2 hours for the whole process. We'll done, sir!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly small dealership.

Friendly small dealership. Both sales and service are fantastic. I drive the extra miles for all my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding Customer service with knowledgeable, honest,

Outstanding Customer service with knowledgeable, honest, friendly, and helpful sales team. We will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Down home customer service and all around good people!

Down home customer service and all around good people! Thank you DJ and Mikala and supporting our community!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would highly recommend Bob Allen Ford -Ottawa to

I would highly recommend Bob Allen Ford -Ottawa to purchase a new or used vehicle. It was the best experience I have ever had in purchasing a used vehicle. The salesman (DJ ) was very knowledgeable about the Ford Explorer I wanted to buy. I usually hate going to a dealership to buy a car , but this experience was a very pleasant one. Thank you Bob Allen Ford of Ottawa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.