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Bob Allen Ford-Ottawa

(116 reviews)
Visit Bob Allen Ford-Ottawa
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–5:00pm 7:00am–6:00pm
Tuesday 9:00am–5:00pm 7:00am–6:00pm
Wednesday 9:00am–5:00pm 7:00am–6:00pm
Thursday 9:00am–5:00pm 7:00am–6:00pm
Friday 9:00am–5:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (877) 431-4705 (877) 431-4705
Used (877) 438-0917 (877) 438-0917
Service (877) 438-9538 (877) 438-9538

Reviews

(116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Allen Ford-Ottawa from DealerRater.

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Dropped my car off for a service, they provided great

Dropped my car off for a service, they provided great communication throughout and were a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We were traveling south from Duluth Mn to Apache junction...

We were traveling south from Duluth Mn to Apache junction AZ when our truck blew the engine we went to Bob Allen Ford with hopes of finding a truck,DJ found us a truck and a price with the trade we were happy with and had us back on the road within a couple hours. Thanks DJ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

$15,000 over MSRP. Whole new level of Greed.

I was interested in buying a 2021 Ford Bronco, until I realized they were asking $15,000.00 over MSRP. I even offered $5,000.00 over MSRP and the owner said he needed atleast $10,000 over MSRP to even consider. That tells me everything I need to know about the depths of the greediness of the Owner. That is a whole new level of greediness, and will probably come back to hurt his business down the road.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Bob Allen in Ottawa did a great job with my F150....

Bob Allen in Ottawa did a great job with my F150. Quickly diagnosed the issue and walk through repairs needed. Met all time quotes and right on target with expected costs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service on my vehicle was performed and completed...

The service on my vehicle was performed and completed even sooner than promised. I appreciate the inspection done when I come in for routine servicing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership gave me very good service. They were...

This dealership gave me very good service. They were kind and efficient on everything. I will definitely be returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bob Allen in Ottawa Kansas never dissappoints! Everyone...

Bob Allen in Ottawa Kansas never dissappoints! Everyone is friendly & keeps me informed of any delays. They do a great job! I would highly recommend them for all your service needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very easy to work with, very knowledgeable. DJ made...

Very easy to work with, very knowledgeable. DJ made recommendations but ultimately left the decisions to us. Answered all our questions and made the buying experience very enjoyable. We left happy with our choice and the deal we made. It was worth driving from Oskaloosa to Ottawa. I would recommend DJ and this dealership to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was very impressed with the ease of buying a car. DJ...

I was very impressed with the ease of buying a car. DJ our salesman was very knowledgeable and answered all of our questions. We live in SW Kansas and would buy there again! Mike Bucher

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They always treat me right they always work with me if...

They always treat me right they always work with me if something is wrong they make it right I know they’re always going to do the right thing for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.