Napleton Kia of Fishers

Have purchased 2 cars here and countless service visits. Always a great experience. They are friendly and genuinely seem to care about the customer.

Back in March we spent hours at this dealership talking with the salesman, manager and finance person and signed a purchase agreement and all of the other paperwork for a vehicle that we were supposed to pick up one week later as we were leaving for vacation the next day and we were purchasing an extended warranty on it, which required them to keep it to do an assessment. We got back from vacation to find that even though we had completed and signed all of the paperwork, they sold the car while we were gone. We tried to get resolution for a couple weeks and then the manager just stopped responding. Extremely unprofessional and appalling business practices at this location.

Back in March we spent hours at this dealership talking with the salesman, manager and finance person and signed a purchase agreement and all of the other paperwork for a vehicle that we were supposed to pick up one week later as we were leaving for vacation the next day and we were purchasing an extended warranty on it, which required them to keep it to do an assessment. We got back from vacation to find that even though we had completed and signed all of the paperwork, they sold the car while we were gone. We tried to get resolution for a couple weeks and then the manager just stopped responding. Extremely unprofessional and appalling business practices at this location.

My salesperson Alex Dibetta was very helpful and made the whole process of buying my new Kia Sportage fast and easy. He was very knowledgeable and gave me loads of information about the vehicle!

Sava was very helpful and got me a great deal. Even with an inventory shortage sava was able to get me a car that I love and showed me how to used everything. I plan on sending all my friends and family to him.

Had an amazing time here. Usually i find buying a car a very drawn out tough time but Alex "2k" made it very fast and pleasant! Highly recommend!

Do not buy from Kia Napleton Fishers! I purchased a Jeep Wrangler on March 25th 2022. I initially had decided not to purchase this Jeep as I could see rust coming up under the paint. The manager, George Metry, told me that he could have this repaired at Kia's autobody shop and would include it in the deal to buy the Jeep. So I agree to buy the Jeep and I am sent to the autobody shop the following week. It's not an autobody shop but a dent and repair shop! They tell me they can't do this kind of repair. I inform my sales guy "Q" that day. After weeks of calling and trying to get resolution I went back to the dealership and was given Anthony Pappas, another manager, to work with. He sent me back to the dent and repair shop where I was once again told they couldn't do the work! Anthony and I settle on Kia paying half the estimate I got for repair at an actual autobody shop at the beginning of May. I'm writing this review June 14th and it appears I'm going to have to go through legal channels to resolve this issue. Don't trust anything they say!

Great experience overall, I came in looking for a specific car. They helped me diligently throughout the entire process! Easy as pie to buy a car and make it comfortable

Great experience, and great sales team! Alex "2k" really helped me out in finding the right vehicle for me, he was very patient and very accommodating to my needs. Highly recommend this dealership and if you can, request Alex as your salesman!

I had a very pleasant experience at Napleton Kia of Fishers. I worked with Q and he helped me through the whole process.