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Napleton Kia of Fishers

(589 reviews)
Visit Napleton Kia of Fishers
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 715-3093 (888) 715-3093
Used (888) 801-2359 (888) 801-2359
Service (888) 810-2793 (888) 810-2793

Reviews

(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Fishers from DealerRater.

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Nathan was very patient and informative. He answered all...

Nathan was very patient and informative. He answered all of our questions, was not high pressure, and let us look and test drive multiple cars at our pace.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience, Alexis! If there is anything else we can do for you, please don't hesitate to reach out to us. Take care!

Ty helped us get two new cars. He is very attentive and...

Ty helped us get two new cars. He is very attentive and does his best to get the best deal for ya. If you need or want a new car. Ty is your guy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us! We're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

Nate was very quick to get us in a car, once we knew what...

Nate was very quick to get us in a car, once we knew what we wanted he worked hard and was very helpful and patient through the process! 10/10!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you for choosing Napleton Kia of Fishers and we hope to see you again!

The staff at Napleton Kia went above and beyond to help...

The staff at Napleton Kia went above and beyond to help me buy the car I have been looking at online. Everyone was very friendly and made me feel right at home. Devin and Marvin are fantastic employees!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello there, thank you for your positive review. We're glad to hear that you found Devin, Marvin and our team here at Napleton Kia of Fishers so helpful in the purchase of your new car! We hope to be of service to you again! Take care!

I came in for an appointment. I was pleasantly greeted....

I came in for an appointment. I was pleasantly greeted. He listened to me carefully about what was important to me and we found 2 cars. I test drove both, fell in love with the Optima. It made a huge difference that he really listened and found a vehicle in my price range. Definitely would buy from Napleton again based on my experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Cooktet, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Great Guy! I highly recommend going through Ty as your...

Great Guy! I highly recommend going through Ty as your car dealer because he was extremely helpful and walked me through everything I needed to know about my new car and got me a great deal. Kia Fishers is a great place and Ty was amazing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thank you for your positive review. We're glad to hear that you found Ty here at Napleton Kia of Fishers so helpful in the purchase of your new vehicle. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Have been a customer from the time Napleton baught from...

Have been a customer from the time Napleton baught from Butler. Always good service. Enjoy the dealership when I am in for service. Keep up the good work.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us, Teelko! We work hard to provide each of our clients with the best automotive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton Kia of Fishers!

Fantastic service. They went above and beyond on a...

Fantastic service. They went above and beyond on a previous car repair and they did not disappoint in the sales experience either. Nate is so personable and caring. He bends over backwards to make sure you are taken care of.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're glad to hear that everything was completed to your satisfaction, Vaughn! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Out of all the automotive salespeople I have encountered,...

Out of all the automotive salespeople I have encountered, Nathan is probably the best. His impressive professionalism makes you feel at ease during what is usually a stressful time. Thanks Nathan!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us, Kna! Nathan and the team work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Easiest car buying experience I've ever had

I found this vehicle online through USAA's car buying service and immediately fell in love. Coming from a few states away, one would think this is a logistical nightmare however Rachid and Napleton Kia made it easy. After submitting a request online for more information, Rachid reached out to confirm the vehicle was still available and was easy to work with for getting things set up for a test drive. Upon arrival, the vehicle was cleaned and ready for presentation, everyone at the dealership was friendly and made you felt like a valued customer. They made the process of buying a car easy and I would definitely reach out to Rachid/his team when its time for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our Staff took such great care of you, Jonny! We hope we can continue to be of service to you down the road! Congratulations on your new car and we hope you have a great day!