Reviews
2022 Kia Carnival - finally
Bought our new 22 Kia Carnival & it wasn't easy to find but Kia of Carmel had the one we wanted. Farah was more than helpful getting everything setup for us & she comes highly recommended by us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Trevor, Congratulations on your new car. It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!
Found our 22 Carnival at Napleton Kia of Carmel. Very...
Found our 22 Carnival at Napleton Kia of Carmel. Very happy with our purchase & appreciated Farah's help getting everything done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!
Bought my new Forte here & I love it. Highly recommend...
Bought my new Forte here & I love it. Highly recommend trying Kia if you haven't lately & if you find yourself by Kia of Carmel, be sure to ask for Farah. She's new but does a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Phil, Congratulations on your new car. It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!
Farah & Kia make a good fit
Had a great experience buying my Forte from Farah over at Kia. She was new but showed compassion for me as the consumer. Highly recommend asking for her.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Flew in to Indianapolis to buy a car from them. Picked me...
Flew in to Indianapolis to buy a car from them. Picked me up at the airport! Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!
Jaqwain was great!
Jaqwain was great! I purchased a new Kia Forte Gt-line and he was very knowledgeable. He had answers of any and all questions I asked. Would come back again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Ask for JOSE!
Jose was great. He was awesome to work with. Super helpful, very accommodating. The entire staff was determine to help us het into the car we wanted at the best price possible. This is our second purchase from Napleton, and we’ll definitely be back after our latest experience with Jose.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Jose was great. He was awesome to work with. Super...
Jose was great. He was awesome to work with. Super helpful, very accommodating. The entire staff was determine to help us het into the car we wanted at the best price possible. This is our second purchase from Napleton, and we’ll definitely be back after our latest experience with Jose.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!
Jose was great
Jose plasencia was awesome to work with. He was down to earth and pleasant. He made things easy for us. We would recommend Jose to our friends and family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Logan, we're happy you found our staff Jose to be so supportive during your experience here at Napleton Kia of Carmel. Thanks again for the recommendation, and have an amazing day!
waste of time
If I could give less than 1 star I would. Drove over on 1 hour of sleep after they called that the truck I wanted was there. Sold it before I got there. Complete waste of time
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (317) 251-1441 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you. Thank you!