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Cloninger Ford of Morganton

(179 reviews)

Reviews

(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cloninger Ford of Morganton from DealerRater.

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There are great people to work with at Cloninger Ford....

There are great people to work with at Cloninger Ford. They offer some good deals and I found one for me. If you're in the market for a new or new to you vehicle, I would recommend checking out Cloninger Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Sorender10, Thank you so much for your kind words. I'm glad we were able to find you your just better deal. Please if there is anything we can help you with in the future just let us know.

My experience at this dealership was super and I got...

My experience at this dealership was super and I got exactly what I wanted. Thank you for all the wonderful help I will gladly tecomend you guys too my friend and gam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. Please let us know if there is anything we can help you with in the future.

Purchasing a vehicle

GREAT place to get you next vehicle. Friendly and knowledgeable staff to assist you with NO pressure. If they do not have what you want they will get it. Ask for Tim he is the greatest!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dave, Thank you so much for the kind words Tim is one of the best. Please let us know if there is anything we can assist you with in the future.

Excellent Service

Best dealership I've ever done business with. The Service Center staff are knowledgeable, friendly, timely, thorough and do excellent work at a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Miss Linda, Thank you so much for your feedback we really appreciate it and look forward to seeing you again.

It is always a pleasure to deal with Monica with my...

It is always a pleasure to deal with Monica with my service issues, she is very responsive and will always greet you with a smile, even when you are the first customer in the morning she sees and hasn’t had her coffee yet. Like always Monica thanks for everything, Mike Beutler

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mike, Thank you so much for your kind words Monica is awesome! We appreciate your feedback and look forward to assisting you in the future.

New F-150 - first Ford truck

Great experience, this is my first Ford. Really enjoying the truck, enjoyed the experience. If the service dept is as good as the sales department, I've found a gem!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Eostrow_insuite, Thank you so much for your feedback it means a lot to us. I am glad you are happy with your truck and we look forward to assisting you in the future. Please if you have any questions about anything you just let us know. Thanks again :)

Nice friendly people so I’ll be back to get the ford...

Nice friendly people so I’ll be back to get the ford bronco when it it’s released!! Now I got to go so I can drive my new F-150

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Acdctig, Thank you for the star rating! We're excited for the Bronco as well and look forward to seeing you again! Enjoy your new F-150!

Outstanding service!!

It was a pleasure doing business with Zach at Cloninger Ford. He was professional, quick to respond and accommodated our request in every way. He made the truck buying process a breeze!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

jhemilburger, Thank you for your feedback! We're happy to know you had a great experience buying your truck! Please don't hesitate to reach back out to Zach or any of us at Cloninger Ford of Morganton if you have any questions! Congratulations on your truck, and we look forward to seeing you again!

Excellent service. Attentive to my needs and sensitive to...

Excellent service. Attentive to my needs and sensitive to time as well. They seem to care and are interested in providing a great experience to their customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Steve, Thank you so much for your feedback! We're happy we were able to help you out! If you need any assistance in the future, please do not hesitate to reach out to us!

Purchase of New Vehicle

The Sales Staff and all the management are very nice and easy to work with. We have always had very good experience and we buy and trade all our vehicles here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jkconley1, Thank you so much for your feedback we do appreciate it. and we look forward to assisting you in the future.