Cloninger Ford of Morganton

The experience we had with Dwayne Briggs was easy and fast. He was courteous and friendly. He found the car I wanted, let us test drive overnight and had the paperwork ready for us when we requested.. I will definitely buy from again when I need another car.

These guys were super easy to work with fair honest and persistent they definitely make it a seamless process they make you feel like a person instead of a check book.

This was, by far, the easiest purchase I have ever made at a dealership. No pressure. I found the car I wanted, got all my questions answered and left. The next day I came back with a pre-certified loan and drove away in the car I wanted. Everyone was very helpful and friendly. Several people at the dealership helped keep my kids distracted so that I could concentrate on paperwork. I will always look to Cloninger for all my car needs in the future. The only complaint I have is that the clean up job on the car was not stellar. There was melted candy in the pocket on the back door.

My truck has issues. I expected to learn more about these. Instead, my truck got a “clean bill of health” ???? I paid $200 for the A1 service package. Nothing was said about some OBVIOUS issues. Disappointed, because I am out $200, still unsure on how to correct these problems, and still searching for someone to help me. When considering to trade, my sales guy even discouraged me from doing it !?!? Never met a car salesman uninterested in making a sale !!

Great Service and parts Department. Wayne is always a pleasure to work with when scheduling maintenance. Richard Reel did a great warranty repair to my truck.

I honestly can’t stand my Ford Edge!!! I’m so very unhappy with it and have had nothing but trouble since the day I purchased it. Inside and out. I was screwed over by them and I don’t recommend them. I didn’t buy from Morganton I purchased from Hickory.

Betty Byrd was patient, professional, and precise throughout the experience. Other dealers never followed up after giving them my used vehicle criteria. Morganton Cloninger did follow up!

Thanks Dwayne for hooking us and working with us to get this done. Great job. We love our new RAPTOR. AGAIN THANKS for all your help.

Salesman was polite, professional and friendly. Only complaint is that I was told the truck would be cleaned up and the effort fell short. I spent about three hours cleaning up the truck

Very dissatisfied with my experience at Cloninger. Would never recommend to any of my friends family or clients . Customer service is clearly not a priority for this dealership. My only positive comment would be that the finance manager was very friendly very helpful and is the only asset to this dealership . I believe his name was Brent . He represented outstanding customer service.