Reviews
Write a reviewPeter Clark very friendly, great communicate, Peter let...
Peter Clark very friendly, great communicate, Peter let me know what work to be done and what need to be done in the future. Follow up and inform when the car is done.
Great communication throughout the process. Dealer...
Great communication throughout the process. Dealer underestimated the amount of work needed, but they completed the work nevertheless.
Joe Nguyen is absolutely the best. He and David always...
Joe Nguyen is absolutely the best. He and David always take care of all my service needs. I followed Joe over to Fremont Audi from Oakland Audi because he is that good and we know we can trust him and his expert advice. I can honestly say that I have never had nothing but A+ service from Joe over the multitude of times I have brought my Q7 in for services at Oakland and now Fremont. My family and I will be purchasing another Audi because we love the vehicles but also because we know we have Joe to handle all our service needs with his guidance and expertise and his great team. Best, Oscar G
Hi Oscar, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments regarding the best service you have with Joe and David are a blessing to our team. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Well wishes, Your Friends and Family at Audi Fremont
Great Dealer; Great Service
Courteous drop off; clear, timely communication on progress and courteous pickup with clear explanation of findings and work done.
Hello, Thank you for choosing Audi Fremont for your servicing needs! We are happy to hear that the pick-up and drop-off was done in a communicative and timely manner! Should you have any questions or Audi needs, please don't hesitate to reach out to our team of experts. Kind regards, Your Friends and Family at Audi Fremont
I came in to do an oil change for my A3, frank take care...
I came in to do an oil change for my A3, frank take care me like usual , he is the one make me come to this dealership
Hi there, Thank you for taking the time to leave us your 5 star review regarding your recent service visit! We are happy to hear that Frank has taken great care of you time and time again. We are grateful for your continued patronage and are here for you should you have any questions or servicing needs. Well wishes, Your Friends and Family at Audi Fremont
I received excellent service at this dealer. My car was...
I received excellent service at this dealer. My car was correctly repaired. I had a loaner car, the loaner car that was in excellent condition as well.
Hello, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Audi needs! Well wishes, Your Friends and Family at Audi Fremont
My service Coordinator Frank Santos went way beyond my...
My service Coordinator Frank Santos went way beyond my expectations. The loaner vehicle covered all my needs. Thank you for such a great service experience
Hello Peter, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fremont
Yes, but the car was kept for over two days just for a...
Yes, but the car was kept for over two days just for a tire change. The rep was nice but not communicative enough. Hard to grab ahold of.
Hello, Our team at Audi Fremont understands you have concerns with your recent service experience. Your time is very important to us and we sincerely apologize for the delay you experienced. Please know we will review and discuss your specific concerns with our team to improve upon our daily processes. We hope to have another opportunity to better serve you in the future. Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com
Antonio Vera and his Service team went above and beyond...
Antonio Vera and his Service team went above and beyond with my recent visit. His professionalism, efficiency, and level of care for my RS5 far exceeded expectations. Audi Fremont has earned a loyal customer thanks to his stellar customer service.
Hello, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fremont
Wheel Alignment Service
Got me in quickly and out with all the repairs done perfectly.
Hello John, Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Audi Fremont