Reviews
Service
I'd like to thank Bill Wardingley for helping me and the great customer service he provided. I bought my first Jeep Wrangler a few years ago and I wasn't sure of what services needed to get done at the milage intervals and he helped me out and gave me honest answers. I really appreciated it since I don't want to break the bank.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
mcihy12 I will pass along your review to Bill. We are happy to have Bill as part of our Chapman team. Thank you for your business and the nice review. Darren Gaines | Service Manager 480-949-7600 ext 1220 | darrengaines@chapmanchoice.com
See Dave for Jeep Service
It was a pleasure to have my 16 Jeep Summit serviced at Chapman. Dave, my service writer was so friendly and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Big John, Dave really is exceptional and we are proud to have him as part of our team. Thank you for the review and thank you for your business! Darren Gaines | Service Manager 480-949-7600 ext 1220 | darrengaines@chapmanchoice.com
New to us Jeep
We dealt with Josh Salter at Chapman Volkswagen. Saw a Jeep we liked online, called about it, and within a few minutes Josh got back to me with a great out the door offer. When we arrived all paperwork was ready and in order. Great experience and I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeremy1979, Thank you so much for all the amazing comments. We are so glad you had such an awesome experience with Josh. We hope you enjoy your new Jeep! And look forward to seeing you on future visits! Robert Revere | General Sales Manager Chapman Chrysler Dodge Jeep Ram and Volkswagen robertrevere@chapmanchoice.com | 480-949-7600
Service Department
Bill Wardingley was extremely helpful in allowing me to drop off my car at my convenience. He was also very honest with me in trying to reduce the cost to as low as it could be. I will be sure to leave my car with him again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Greco123, It’s great to see your review of Bill and our service department. Thankful to have you as a customer. We look forward to your next visit with Chapman CJDR. Darren Gaines | Service Manager 480-949-7600 ext 1220 | darrengaines@chapmanchoice.com
Service Review
I’d like to thank Dave Colwell in the service department for the continued great service he gives me, every time I bring my Jeep in. Thanks for the coupon today that I wasn’t expecting. Great job! Thanks Dave!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vfro44, We would like to thank you for the outstanding review of Dave and our service department. We appreciate your business and look forward to your next visit! Darren Gaines | Service Manager 480-949-7600 ext 1220 | darrengaines@chapmanchoice.com
Service Department
It Is My Second Time Visiting Chapmans Service Department. Bill Wardingley, Has Been Very Helpful, Always On Top Of All My Vehicle Service Needs. Excellent Customer Skills, Always Very Knowledgeable . Thank You Bill For All Your Help . Definitely Will Come Back In The Future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ali, Thank you for the great review. We are proud to have Bill as a member of our team. We look forward to your next visit to our service department! Darren Gaines | Service Manager 480-949-7600 ext 1220 | darrengaines@chapmanchoice.com
Dodge Charger SRT family
Leslie was very helpful and AWESOME! The Dodge Charger SRT 392 she helped us get into was a beauty BUT when she got us into the Dodge Charger SRT HELLCAT that was unbelievable. Thats what made her AWESOME, and, the deal she got us was unbelievable. We are very greatful to have had her as our sales woman. Who ever else she helps is in Great hands. Thank You Leslie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stephen Wade, Congratulations on the new Hellcat! We are so happy you enjoyed your experience with Leslie and our team! She is one of our best! Keep her under 120 mph! We look forward to your future sales and service visits! Robert Revere | General Sales Manager robertrevere@chapmanchoice.com | 480-949-7600
Water Pump Replaced
Dave Colwell always takes care of my 1999 Dodge Durango..The best service. Friendly, courteous and professional. I recommend Chapman Dodge for their great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Darlene, Thank you for the kind words for Dave Colwell and for being a loyal Chapman customer, we appreciate you! Best regards, Jamie Palmisano | Customer Relations Director jp@chapmanauto.com | 480-425-5902
Repaired the oil sensor problem.
The service rep, Bill Wardingley handled the problem and insured the issue was taken care of. Could not want better help form this person. I will make sure that he handles any issues that I have in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DesertRat, Thank you for the wonderful review! Bill is a valued member of our team as customer service is his specialty. We appreciate your business and look forward to your next service visit. Darren Gaines | Service Manager 480-949-7600 ext 1220 | darrengaines@chapmanchoice.com
Excellent first experience with a Dodge dealership
I was treated with courtesy and professionalism and will definitely be returning to this location for future service. I highly recommend speaking with Bill from the service center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ram3500 - Thank you for servicing your vehicle with Chapman Dodge Ram. We appreciate your business and the great review! Darren Gaines | Service Manager 480-949-7600 ext 1220 | darrengaines@chapmanchoice.com