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Porsche Irvine

(851 reviews)
Visit Porsche Irvine
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–8:00pm
Sunday 10:00am–7:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 466-5497 (888) 466-5497
Used (888) 321-9369 (888) 321-9369
Service (888) 332-2879 (888) 332-2879

Reviews

(851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Irvine from DealerRater.

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This is my favorite dealership.

This is my favorite dealership. Punctual, clear communication, courtesy, and good energy are there every time I go. They take phenomenal care of my car, and I always think - wow, this is the best service I got, again! Thank you very much for giving me a loaner vehicle each time and the speed with which I can make my service appointments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Katerina, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Easy to get an appointment.

Easy to get an appointment. Vincent was very helpful in helping me with the settings. . Have recommended this dealer to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

Porsche Irvine Experience

Overall great job from the service writer to a clean car when the service was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

A great experience

Our service representative, Thomas has done a great job the last few times our car has been in for service. Our recent experience was re: a recall item. Once the part was abailable I was called and an appointment was made. The car was completely checked out and a couple of items were brought to our attention. Thimas also pointed out that the punctures in two of our tires would be covered by special coverage we had purchased. We really appreciated this.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Michael, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

The service staff are very enthusiastic and professional,

The service staff are very enthusiastic and professional, especially they can speak Chinese, which is really great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us, Louis! We always strive to provide personable and excellent customer service. Thank you again for the review!

Great experience, Mason was a knowledgeable sales

Great experience, Mason was a knowledgeable sales associate ,Mason made the purchase easy. When your in the market for a new Porsche, go see Mason.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Manny, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Really great experience!

Really great experience! They support you around every turn! It’s a true team which provides great results! I recommend Porsche Irvine highly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (949) 423-3005 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Consumer response

Success is determined by how well a situation is taken care of not by the fact that problems do arise. I recommend Porsche, Irvine whole heartedly. They put action in to play for even the slightest issue. They truly come to the plate and. completely follow through to take care of all the clients needs.

Service appointment was very well done.

Service appointment was very well done. No problems at all and the staff was very kind and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service through the service process.

Great service through the service process. All went smoothly. Employers were willing to help you through anything you are struggling with. Thank you again Porsche.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

No haggling.

No haggling. No additional markups or charges. My sales representative, Mark Sternberg, was great to deal with. Nice experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!