Reviews
Irvine Porsche Service
2 days to change a flat. No call backs to notify me. The person they hired to greet when I dropped the car off was terrible and looked like she was hired and never trained
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gregory, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (949) 423-3005 to discuss what we can do to help.
Porsche repair
Porsche Irvine listened to our concerns and took care of our vehicle in a courteous and professional manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Glenda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Great service through the ordering process and on the day
Great service through the ordering process and on the day of pick-up. All went smoothly. We appreciated the attention and love our new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Cathy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Porsche Irvine Service Center
I?ve always had good experiences at the service center in Porsche Irvine. I worked with James last time and it definitely elevated my opinion of them even further. Everything was so easy and the new video inspection made a huge difference in understanding what I needed and what could wait.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Porsche Irvine. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Customer service is good at times and other times not so
Customer service is good at times and other times not so go. On a positive note, when management gets involved then things change for the good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Great service and work but Extremely expensive and hard
Great service and work but Extremely expensive and hard to schedule a timely appointment. There busy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at Porsche Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 423-3005 to discuss what we can do to help.
Porsche Irvine
I made appointment to have my Porsche 911 service online. Came and greet by Mr. Thomas Nerhus, he has knowledge about the manufacturing recall on my car and services required up to date on my car. The services was done on time, car washed and ready for me to pickup. Thanks to Thomas and Porsche Irvine
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nguyen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service
James H. was very helpful and took care of all the concerns regarding my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cris, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best dealership in SoCal.
Best dealership in SoCal. The staff was very friendly and professional. Mason and Kristine were super nice and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Always attentive to my car needs especially Tom Nerhus,
Always attentive to my car needs especially Tom Nerhus, service advisor. Clean car and repair as promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. Please don't hesitate to reach out if there's anything additional we can do for you.