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GTX Auto Group INC

(185 reviews)
Visit GTX Auto Group INC
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
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2025 consumer dealer award
(888) 379-3963 (888) 379-3963

Reviews

(185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of GTX Auto Group INC from DealerRater.

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Great place very professional and great cars with great

Great place very professional and great cars with great prices made buying a car a great experience highly recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience with staff.

Great experience with staff. Super friendly! Came from out of state and found out the window shield was cracked. The manager set me up with a local window company in my town to replace the window at my house at no cost. Worked out great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Too much disconnect in communication for a vehicle that

Too much disconnect in communication for a vehicle that has been on the market for awhile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Myron was a delight.

Myron was a delight. Super helpful, no pressure, no hovering, and knowledgable. The finance guy was a bit unpleasant. It ended well, but a rough start to our paperwork process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy and laid back car shopping experience, would

Easy and laid back car shopping experience, would recommend to family or friends. Ask for Oscar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Staff was helpful answering my questions especially on

Staff was helpful answering my questions especially on items or things I didn’t quite understand I was allowed to test drive the vehicle I ultimately chose and finance options were provided

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Made the car buying process very easy.

Made the car buying process very easy. Found the car on their website, sent them an email and discussed it. It was exactly as advertised and I bought it. I was an out of town buyer and they made all this happen within 48 hours!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bottom Line Up Front: GTX Auto Group is in the business

Bottom Line Up Front: GTX Auto Group is in the business of placing lipstick on a pig & in my opinion should not be looked at as a reputable business model. If I could not even give them a start that would be more deserving. This is the worst car buying experience I have ever had. They tried to get me to give them my credit card information (suspicion #1) to hold the vehicle for me even though I had previously took pictures of a cashier's check made out to the company. Prior to appointment date I was told to just ask for "Colin." After I drove over seven hours to reach their location, I arrived and asked for, "Colin," only to find out, "Colin had to take care of somethings." (Suspicion #2) The salesman I was referred to stated he would take care of me and proceeded to obtain keys and pull the vehicle around. Upon further inspection, it was noted that the window molding was dry-rotted and cracked on both driver and passenger windows (Suspicion #3). The rear cover hydraulics had corrosion on them (Suspicion #4), lifting up the hood while the engine was running a strange odor of antifreeze was evident. (Suspicion #5) and looking at the undercarriage, the leaf springs were different from one side to the next. One included a strange bolt that did not match the other side and it looked like they were both coated with paint in order to cover up a huge discrepancy. (Suspicion #6). We were told that we could test drive the vehicle no more than 15 miles away to have an independent reviewer inspect it after initialing a document of liability. Upon sitting behind the wheel it was found that the steering wheel was tight and once the gas pedal was depressed it was hesitating to engage the transmission. We didn't even make it off of the lot before the "Service Engine Soon" light came on. In conclusion, this company and its associates are not to be trusted and should be monitored for criminal business practices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The GTX team were all welcoming and friendly.

The GTX team were all welcoming and friendly. Oscar assisted us with the purchase of our vehicle, and he was very helpful, patient and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nice selection of cars.

Nice selection of cars. Not your average grey sedan. Found a very nice early Lexus hybrid at a great price. No pressure sales. Jack in finance was very helpful. Would definitely buy there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.