GTX Auto Group INC

Thank you so much Sean and team! From the moment I stepped into the dealership this was a seamless process.Before I knew it I was headed out the door with my keys in hand! I appreciate your great service and will definitely recommend GTX to everyone.

Julia and the GTX team did a great job helping me with a purchase. I searched the whole country and found the one I wanted here. Even though I was several states away, they worked with me and my bank to get the deal done. Would definitely recommend them and would but dlfrom there again. Thank you Julia, your the best!!!

RJ was great, easy to reach by phone and text. No pressure. Let me take the car for a 3rd party inspection.

Purchased a 2008 Ford Ranger recently. Low miles and very little to no rust on it. So far I am very pleased with it.

Our auto dealer was excellent, supeŕ-kind and answered all our questions! We highly recommend this dealership!

I had a great experience buying my 2015 Honda Accord from GTX Auto Group. The process was easy and professional. I’m very happy with my purchase and my overall experience!

Drove 2 hours to look at a specific vehicle. I specifically asked if there were any noticeable scratches or body damage. Was told "no". Drove there, took a test drive. Came back and walked around the vehicle with the salesperson RJ. The vehicle had a bunch of scratches on all doors and the side mirror was cracked with a missing piece. We talked about discounting the price over the body issues and never got a definite answer so I left the dealership. They seemed to have a nice selection of vehicles but honesty should be at the top of the list. When asked a specific question, just give the customer a specific answer. Nobody wants to drive 2 hours to find out the opposite of what they were told. Just be up front. I dont trust people who will tell you what you want to hear just to get you on the lot.

Julia, who took our initial phone call, met us at the dealership and was efficient, professional, extremely communicative and always smiling during every step of the purchasing process!! She is by far, absolutely the best car sales person we have had in years! 😊 I would 5 star ☆☆☆☆☆ recommend Julia @ GTX Auto Group in West Chester, Ohio, for your next car buying experience! Thank you Julia!

I did get a prompt response from the dealership. And a follow up response. My major concern, though, was that the car was sold to GTX in a salvage auction. It’s listed as a total loss in South Carolina from earlier this year. It now has a “clean“ title in Ohio. Researching it, it appears that there is often a lag in the information being transferred between states. And my concern was that I was buying a car that will ultimately get a salvage title and make it uninsurable. I brought this up to the dealership and they stopped responding. The kicker is that they supplied the Carfax that showed that it was a total loss, but kept insisting that the title is “clean.” Would not guarantee that the title would not change once Ohio found out about the total loss in SC.

I was sold an audi Q5. After taking my daughter to softball practice in my new car, I found out it has an issue of burning oil. I took it yo get repaired and it costed me $5,500. I bought the car because my truck needed a new transmission that was going to cost me $6,500, so I thought I would invest $10,000 in a new car. My $10,000 investment turned into a $16,000 investment. I had to fight tooth and nail just to get good enough tires to drive off the lot. They had to know about the oil burning issue and I feel scammed. I had to wait a day past my promised deposit date to get the car. They initially promised to fix a sunshade issue with the sunroof, but reneged on that and cut it out instead. Overall a nightmare of an experience…. Im just thankful I had the means to fix the car, or else I would be royally screwed…. Im not looking forward to seeing if anything else pops up with this car…. My son wants to drive it to homecoming and Im deathly afraid for him to drive my NEW car for the evening…. Buying a new audi Q5 should be a dream experience… But it turned out to be an absolute nightmare…