GTX Auto Group INC Hours
At GTX Auto Group, located in West Chester, OH, customer satisfaction, honesty, and integrity is the key to our success.
We offer a simple and stress-free purchasing experience with a wide selection of quality pre-owned, cars, trucks and SUVs. Our team strives for excellence by assuring each customer finds a vehicle that will fit their lifestyle and budget. For quality and service you can trust, shop with GTX Auto Group.
I put a deposit down for a vehicle, we agreed on a price and that they would fix an issue that my mechanic alerted me to. Price was agreed on for them... fixing this issue, and if they did not. They reneged on the deal 2 days later asking for more money. Dishonest and misleading to say the very least. Do not trust this company as they don't honor their own deals.
Ray, I find your review interesting in that nowhere in the review do you mention the fact that you actually bought the car at the price and terms nego...tiated. At no time did we ask you for more money, not even a penny. What we found was that the $700 repair your "mechanic" recommended was not needed and we weren't willing to do it if unnecessary. In an effort to satisfy you and salvage the deal we ultimately did do the repair and you were quite satisfied, at least on the surface. I gave you multiple opportunities to back out of the deal, yet ultimately you DID trust us and you DID do business with us and we thank you again for that.
I found the staff at this dealership to be friendly and helpful. Greg answered my questions thoroughly and did not engage in any pressure. I am glad... to have found them.
Great buying experience. Went to 5 other dealers in the course of a week, and this was by far the cleanest, most welcoming, and professional. Very patient... with us and even made our children comfortable.
The soft top and maybe the mechanism is in very bad shape Surprised this wasn’t rectified before listing it or at least mentioned in ad Almost drove 1000... miles to see but fortunately asked them to take off hardtop before I came down Kindly the salesman waved me off Very expensive fix
I decided not to buy a car at this time, but this dealer did reach out to me quickly after I showed interest on cars.com.
Excellent customer service. The whole buying process was made completely easy for me. I even received a military discount. The Ford Focus Titanium, manual... definitely met my expectations.
We just purchased a 08 Escalade from GTX. Everything went very smooth and Niko was fantastic to work with. Highly recommend for any used car needs
Driving the 2009 used crossover with 79K miles bought on Dec 26.. Large array of cars and trucks, some unique. Clean, modern pleasant facility but not... overdone. Good guys to make a deal with: organized, reasonable, do what they say they'll do. I'll be back when I replace my SUV.
Greg was super, no pressure very laid back and he made me feel so comfortable an very outgoing. He was so helpful, that I ended up finding and buying... my Acura MDX, he had it all detailed and paperwork ready when I came to pick it up.. I am shopping for another vehicle for my son and our start and most likely finish will be with GTX.. GTX has made me one happy owner of my Acura, and no financing, because they made it possible for me to pay cash.. Thank you Greg very being so helpful and making this happen for me and Serenity..
Dave made the experience a very pleasing one. No pressure, very good knowledgeable and very professional . Would go back with no hesitation. All the cars... on the lot seemed to be good quality and priced well.