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(113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buying my new car

Jim was a great person to deal with .he was friendly and got me a great trade and price on a new car. Go see him if you need a new ride

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rose F, thank you for your kind review; we are happy to pass along your comments to the team here at High Point Mitsubishi!

A place to go for a used or new car!

Jim is an amazing sales rep! The financing was easy and I was approved withing 10 minutes! #1 sales rep in the triad area! Great place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Top Notch Professionalism

I am so grateful with the overall fabulous experience from start to finish here at High Point Mitsubishi. Customer service has been the absolute best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Buying Experience

Jim and Dylan are amazing and very helpful! If you’re looking for a good car and a wonderful buying experience these are your guys! Amazing overall experience! A-1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Great Experience

Great experience would recommend to all my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shelia Spainhour, thank you so much for your positive comments about High Point Mitsubishi!

Best experience ever buying a car!!!!!!!!!!!!!!!!!

Enjoyed my experience & Decker, Ninj, and Tia were awesome! Highly recommend! First class service and best pricing in the triad. Everybody should buy from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Maria, thank you for your kind review; we are happy to pass along your comments to the team here at High Point Mitsubishi!

Very satisfied customer

I would recommend Jim . He’s very easy to talk to and does not push you to buy . Gives good advice . I would deal with him again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you! He's very knowledgeable and considers his customers family.

Scams and Unethical Marketing

They're simply lying by denying their "business practices" in the other 1 star review because it's true...I also got the mail ad that claimed I won cash. I called a sales representative and he even went along and said "Yes that's real come claim your prize" and then well...you don't actually win the cash or prize so...they're really just shady and pushy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

This must be a fake review.

Satisfied

It was a good experience . Tia was very helpful and very nice . They try to work with you with what your comfortable paying

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words

high pressure commission hungry salesmen

Only reason we stopped in is because we got a flyer in the mail that said we won a tv..... we got told outright that that was a scam and we didn't win a tv, then they proceeded to try and strong arm myself and my wife into buying a vehicle, that some poor a** business practices this is why people by the carvana 5k dollar price difference and don't complain because they don't have to deal with a commission hungry salesman

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

This cannot be a real review as we do not practice business this way.