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(113 reviews)

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Mitsubishi Motors

Highly pleased with the service/employees..I came to get a oil change and tire rotation..When I called to make an appointment,they quoted me a price,but when I got there it was something different,needless to say Russell(part owner) came in and fixed everything..I was very pleased and will recommend anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you

They are Great!

Jim was an awesome salesman! Didn’t feel pressured into buying. Also he explained everything very thoroughly. Will recommend to anyone! Make sure you ask for Jim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words!

They’re great!

Jim was great and got us exactly what we needed! He had a very specific car we were looking for and helped us get it no problem!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words!

Was in need of a new car

Go and see Jim for a car, he will hook you up with a new car. He got me in the car that I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words!

Home delivery

Straight forward, excellent communication and even delivered to my home. I highly recommend Jim and the entire staff. This is my second purchase from High Point Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words!

How blessing fall in your lap…

Russell…where do I start!!! He worked such an amazing deal with my girlfriend with a trade-in!! He had a special rebate that was offered with the vehicle along with working deals so there was no money down!! How amazing is that!! We had the pleasure of speaking with him one on one and he is such a professional and upstanding gentleman, I would highly recommend anyone who is interested in looking a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words!

appaled

My credit is not the best. I'll be the first to tell you. But I shouldn't have to hear it from the financial officer looking into getting me an approval saying "their xxxx xxx credit" loud enough for me and my wife to hear it from the other end of the show room floor. Not only was I embarrassed for myself but I had to watch my wife cry all the way home. If your credit is not the greatest do not go here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Jeremy, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.

Go ahead and buy that car.

Always great customer service and satisfaction. It is good to have people who care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience!

Awesome

I stole it literally the car was priced so good it was literally getting call as I was at the dealership at 8 am thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words!

Great customer service

Great customer service from jim at high point Mitsubishi in high point North Carolina, purchased a new vehicle from him on December 18 2021 thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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